At a Glance
- Tasks: Manage billing for customers and resolve queries in a supportive team.
- Company: Growing telecoms business with a collaborative culture.
- Benefits: 28 days holiday, private healthcare, bonuses, and early finishes on Fridays.
- Other info: Opportunity for career growth and professional development.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Strong Excel skills and attention to detail; previous billing experience is a plus.
The predicted salary is between 30000 - 36000 € per year.
£30,000 - £36,000 DOE
Location: Stamford Hill
Hours: Fully office-based role
Monday – Thursday: 9:30am – 6:00pm
Friday: Early finish
Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team.
Key Responsibilities- Billing & Data Administration
- Monthly billing administration for B2B and B2C customers
- Dealing with customer billing queries over the phone and resolving
- Add and organise data within the billing system
- Monitor and report billing data using internal systems
- Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity
- Import, match and verify data from multiple sources
- Customer Communications
- Generate and send end-of-contract letters to customers
- Handle customer and internal queries via email and telephone professionally
- Produce and dispatch billing and account-related correspondence
- Systems & Reporting
- Work with the Abillity billing platform
- Produce internal reports and compile team data for review
- Support the transition from manual to system-led billing processes
- Team Support
- Work closely within a collaborative team environment
- Support colleagues with ad hoc administrative and operational tasks
- Participate in cross-functional communication across the business
- Confident Excel skills including formulas and pivot tables
- Previous billing administration or data-driven administration experience
- Strong attention to detail and organisational skills
- Professional and confident telephone manner
- Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous
- 28 days holiday
- Private healthcare
- Discretionary yearly bonus
- KPI bonus scheme
- Discounted rewards scheme
- Early finish on Fridays
Billing Administrator in London employer: Box Leisure Recruitment
Join a dynamic telecoms business in Stamford Hill as a Billing Administrator, where you will thrive in a supportive and collaborative work environment. With competitive benefits including private healthcare, a discretionary bonus scheme, and an early finish on Fridays, this role offers not just a job but a pathway for professional growth and development. Embrace the opportunity to enhance your skills while contributing to a team that values attention to detail and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and data administration. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you have experience with Excel or any billing platforms, be ready to discuss specific examples of how you've used them effectively in past roles. This will help you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Billing Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Administrator role. Highlight your experience with billing systems and data administration, and don’t forget to showcase your customer service skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your enthusiasm for joining our supportive finance and operations team.
Show Off Your Excel Skills:Since confident Excel skills are a must, make sure to mention any relevant experience you have with formulas and pivot tables. If you've worked with billing or CRM systems like Abillity or Zoho, let us know – we love that kind of detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our growing team!
How to prepare for a job interview at Box Leisure Recruitment
✨Know Your Numbers
As a Billing Administrator, you'll be dealing with data all day. Brush up on your Excel skills, especially formulas and pivot tables, so you can confidently discuss how you've used them in past roles. Be ready to share specific examples of how you've handled billing data or resolved discrepancies.
✨Customer Service Savvy
This role involves a lot of customer communication, so think about your previous experiences in handling customer queries. Prepare to talk about how you’ve managed difficult situations over the phone or via email, showcasing your professional and confident manner.
✨Familiarise Yourself with the Tools
Get to know the billing platforms mentioned in the job description, like Abillity and Zoho. Even if you haven't used them before, doing a bit of research will show your enthusiasm and willingness to learn. You might even want to mention any similar systems you've worked with.
✨Team Player Mindset
This position requires collaboration within a team, so be prepared to discuss how you've supported colleagues in the past. Think of examples where you participated in cross-functional projects or helped out with ad hoc tasks, highlighting your proactive approach and teamwork skills.
