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For Companies At a Glance
- Tasks: Support healthcare professionals in delivering patient care and maintaining clinical environments.
- Company: Join Box Healthcare, a supportive team dedicated to excellence in patient care.
- Benefits: Access to training, annual appraisals, and professional development opportunities.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Experience in a clinical environment and strong teamwork skills are essential.
- Other info: Dynamic role with ongoing support from experienced healthcare professionals.
Have you got the right qualifications and skills for this job? Find out below, and hit apply to be considered.
Reports To: Outpatients team Lead based in Yorkshire (must have transport or be based close to locations for the commute)
- 1 x HCA Pontefract 19 hrs
- 1 x HCA Thorpe Park 28.5 hrs
PURPOSE
The health care worker is a member of the care team appointed to support the registered healthcare professional in the delivery of direct patient care. The role involves contact on a physical and psychological level with patients and their families. The post holder will undertake a range of activities under the supervision of a healthcare professional, having been assessed and deemed competent in the activities required.
MAIN DUTIES AND RESPONSIBILITIES
- Support registered nursing staff and consultants in the implementation of an agreed plan of care with the patient and in accordance with instructions and training received per local and national policies and guidelines including JAG.
- Help promote and maintain an environment conducive to meeting the needs of the patient/relatives and carers.
- Support the endoscopy team with decontamination of scopes.
- Support with auditing and stock checks and management as required.
- Set up of the room and preparation of all clinical areas in line with service requirements.
- Contribute to a team approach to patient care in conjunction with all members of the team.
- Contribute to the legality and accuracy of the patients care plan and/or other reports and the effectiveness of the established communication/reporting system.
- Participate in regular meetings and attend other meetings as requested.
- Undertake tasks and procedures, in which competency has been assessed and recorded specific to the care environment.
- Assist in the maintenance of stock levels.
- Assist in the maintenance of the clinic cleanliness and tidiness and always adhere to infection control policy and procedures.
- Receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the clinic are greeted and assisted in a welcoming and supportive manner.
- Assist and support registered nurses and clerical staff in administrative duties as required.
- Support each unit by cross-site working where there is a service requirement.
Training
This role will have access to internal and external training courses. Annual appraisals and professional development plans will be conducted annually.
Ongoing Support
This role will have the support of an outpatients team lead nurse and the service manager. They will also work closely with the clinical team.
Key Relationships
This role will link with a variety of key stakeholders including:
- Managing Directors
- Director of Operations and Clinical Governance
- Endoscopy Service Manager
- Team Lead nurse
- Registered nurses
- Gastroenterologists/Colo-Rectal Surgeons/Upper GI Surgeons
- General Practitioners with Specialist interest in endoscopy
- Nurse Endoscopists
- Health care support workers
KNOWLEDGE, SKILLS AND EXPERIENCE
- Experience of working in a surgical or clinical environment or endoscopy
- Time management
- IT literate
- Able to multitask
- Has a patient focus
- Caring and empathetic approach
- Team worker
- Considerate
- Understanding of the NHS and private healthcare is desirable
- Quick learner
HCA employer: Box Leisure Recruitment
Contact Detail:
Box Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HCA
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work at Box Healthcare. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and teamwork. We recommend role-playing with a friend or family member to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show your passion for patient care during interviews. Share personal stories or experiences that highlight your caring and empathetic approach. This will help you stand out as a candidate who truly understands the role of an HCA.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Box Healthcare team and ready to start your pathway to excellence.
We think you need these skills to ace HCA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experience that match the HCA role. We want to see how your background fits with the responsibilities listed in the job description, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how you can contribute to our team. Keep it friendly and professional, and make sure to mention why you want to work with us at Box Healthcare.
Showcase Your Soft Skills: As an HCA, your caring and empathetic approach is key. In your application, highlight examples of how you've demonstrated these qualities in previous roles. We love to see candidates who understand the importance of patient focus and teamwork!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Box Leisure Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Outpatients Healthcare Assistant. Familiarise yourself with the main duties listed in the job description, such as supporting registered nursing staff and maintaining a clean environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
As an HCA, your caring and empathetic approach is crucial. Be prepared to share examples from your past experiences where you've demonstrated these qualities. Think about times when you've worked effectively in a team or provided excellent patient care, as these stories will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support their HCAs. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
✨Practice Good Communication
During the interview, communicate clearly and confidently. Remember to listen carefully to the questions being asked and take a moment to think before responding. Good communication is key in healthcare roles, so demonstrating this skill will leave a positive impression.
