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- Tasks: Lead and manage multiple holiday parks, ensuring top-notch guest experiences and financial success.
- Company: Join Box Leisure, a leader in the leisure industry, known for its vibrant holiday parks.
- Benefits: Enjoy a competitive salary, bonuses, and accommodation on park.
- Why this job: Be part of a dynamic team, drive innovation, and make a real impact in the leisure sector.
- Qualifications: Experience in managing large holiday parks and strong leadership skills are essential.
- Other info: Opportunity to develop your career in a thriving environment with a focus on team growth.
The predicted salary is between 40000 - 60000 £ per year.
We have an exciting opportunity available for experienced Holiday Park General Manager to manage stunning holiday parks based in the North West. This role will suit dynamic holiday park general managers who have previous years experience in the leisure/holiday park industry.
The General Manager will take full accountability for the day-to-day running of the park ensuring all revenue targets and budgets are achieved, whilst ensuring excellent customer delivery. Driving revenue, looking at opportunities to improve service standards and the overall profitability in each area of this very diverse and already successful business. Effectively manage and develop the teams on park and oversee all departments whilst empowering the department heads to develop their own teams in order to deliver and exceed their budgets.
The Individual
- Have previous experience managing from large holiday parks to a cluster.
- Driven with the ability to both lead and manage a large team.
- Understand the importance of team training and development.
- Have the versatility to adapt to the Owner’s way of working.
- Able to communicate at all levels including board level.
- Confidential and trustworthy.
- Diplomatic with excellent negotiation skills.
- Company role-model.
- Excellent negotiator.
The Role
- To maximise all areas of financial performance and guest satisfaction.
- To ensure all departments achieve gross profit targets set by the Company.
- To maximise retail sales revenue/profitability from all sources.
- To identify and act on all cross-selling opportunities.
- To take accountability for the smooth running of all departments.
- To take an active part in the local area, developing key relationships with local authorities.
- To line manage the relevant department heads and ensure each area operates at its optimum level.
- To report when necessary financial monthly and quarterly management information and profit & loss.
- To ensure that all departments operate within agreed financial and staff cost budgets.
- To ensure compliance in all areas of health and safety and human resources.
- To deal with all situations ensuring minimal disruption and complaints to the business within set guidelines.
- To understand all legislation with regards to the running of the park.
- Actively work with the training and development of all staff and carry out regular meetings and appraisals.
- To be responsible for the good reputation of the Company.
- To be fully conversant with all the software packages used within the department.
- To perform any other duties as required by the Board to ensure the successful and efficient running of the departments.
Cluster General Manager employer: Box Leisure Recruitment
Contact Detail:
Box Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster General Manager
✨Tip Number 1
Network with professionals in the leisure and holiday park industry. Attend industry events or join relevant online forums to connect with current managers and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Research the specific holiday parks managed by the company. Understanding their unique offerings, customer demographics, and challenges will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven revenue and improved service standards in previous roles, as this will resonate well with the hiring team.
✨Tip Number 4
Familiarise yourself with the latest trends in the leisure industry, especially those affecting holiday parks. Being knowledgeable about current market conditions and customer preferences will position you as a forward-thinking candidate who can contribute to the company's success.
We think you need these skills to ace Cluster General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the leisure and holiday park industry. Focus on your achievements in managing teams, driving revenue, and improving service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and ability to manage large teams. Mention specific examples of how you've successfully maximised financial performance and guest satisfaction in previous roles.
Highlight Key Skills: Emphasise your negotiation skills, adaptability, and experience in training and developing staff. These are crucial for the Cluster General Manager role, so make them stand out in your application.
Showcase Local Knowledge: If you have experience or knowledge of the North West area, mention it in your application. Highlight any relationships you've built with local authorities or businesses that could benefit the holiday parks.
How to prepare for a job interview at Box Leisure Recruitment
✨Showcase Your Leadership Skills
As a Cluster General Manager, you'll need to demonstrate your ability to lead and manage large teams. Prepare examples from your past experiences where you successfully motivated your team, resolved conflicts, or improved performance.
✨Understand Financial Performance Metrics
Familiarise yourself with key financial metrics relevant to the role, such as gross profit targets and revenue streams. Be ready to discuss how you've previously maximised profitability and achieved budget goals in your past positions.
✨Highlight Your Customer Service Focus
Customer satisfaction is crucial in the leisure industry. Prepare to share specific instances where you enhanced guest experiences or resolved complaints effectively, showcasing your commitment to excellent service delivery.
✨Demonstrate Adaptability and Communication Skills
The role requires versatility and the ability to communicate at all levels. Think of examples where you've adapted to different management styles or communicated effectively with various stakeholders, including board members.
