Guest Services Manager

Box Leisure \”The cutting edge of leisure careers\”
Title: Guest Experience Manager
Manager Duration: Permanent
Hours: Full Time
Salary: Up to£35k
Location: Yorkshire
Accommodation available
You will lead our team to provide our customers and owners a magical & memorable experience from the moment they arrive, through to waving them goodbye. This position is actively involved on site, ensuring a safe and secure environment for all guests, overseeing and ensuring the team is always providing an enjoyable and amazing experience.
You\’ll be leading the Guest Experience Team, including line management, supporting welfare and wellbeing, and identifying and facilitating career development & training opportunities.
What you\’ll need

• Excellent communication, organisational and leadership skills
• Retail experience
• Strong Admin skills
• Experienced with reception duties
• Strong decision-making ability
• Can confidently deal with Guest concerns and resolve problems
• Proven experience leading large teams in a Customer Service environment
• Experience in managing operations, performance, resources and cost control

If you feel you fit this role please contact Kevin at or 01613596110 for a confidential chat and more details.

JBRP1_UKTJ