Guest Services Manager

Box Leisure \”The cutting edge of leisure careers\”

If you think you are the right match for the following opportunity, apply after reading the complete description.
Title: Guest Experience Manager
Manager Duration: Permanent
Hours: Full Time
Salary: Up to£35k
Location: Yorkshire
Accommodation available

You will lead our team to provide our customers and owners a magical & memorable experience from the moment they arrive, through to waving them goodbye. This position is actively involved on site, ensuring a safe and secure environment for all guests, overseeing and ensuring the team is always providing an enjoyable and amazing experience.

You\’ll be leading the Guest Experience Team, including line management, supporting welfare and wellbeing, and identifying and facilitating career development & training opportunities.

What you\’ll need
Excellent communication, organisational and leadership skills
Retail experience
Strong Admin skills
Experienced with reception duties
Strong decision-making ability
Can confidently deal with Guest concerns and resolve problems
Proven experience leading large teams in a Customer Service environment
Experience in managing operations, performance, resources and cost control
If you feel you fit this role please contact Kevin at or 01613596110 for a confidential chat and more details.
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