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- Tasks: Lead a team to create unforgettable experiences for guests from arrival to departure.
- Company: Box Leisure, a leader in leisure careers with a focus on customer satisfaction.
- Benefits: Competitive salary up to £35k, full-time hours, and accommodation available.
- Why this job: Join us to make a real difference in guests' experiences and memories.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting opportunity in a vibrant environment with career growth potential.
The predicted salary is between 28000 - 42000 £ per year.
Box Leisure \”The cutting edge of leisure careers\”
Submit your CV and any additional required information after you have read this description by clicking on the application button.
Title: Guest Experience Manager
Manager Duration: Permanent
Hours: Full Time
Salary: Up to£35k
Location: Yorkshire
Accommodation available
You will lead our team to provide our customers and owners a magical & memorable experience from the moment they arrive, through to waving them goodbye. This position is actively involved on site, ensuring a safe and
Please click on the apply button to read the full job description
Guest Services Manager employer: Box Leisure Recruitment Ltd
Contact Detail:
Box Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those who work at Box Leisure. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest services. Think about how you can showcase your experience in creating memorable customer experiences – that's what they want to hear!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with them, let your enthusiasm for providing magical experiences shine through. It’s all about making a connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Guest Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Guest Services Manager role. Highlight any previous experience in customer service or team leadership to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating memorable experiences for customers and how your background makes you the perfect candidate for this role.
Showcase Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role come through in your writing. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Box Leisure Recruitment Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Box Leisure thoroughly. Understand their values, mission, and what makes them stand out in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Guest Services Manager, your ability to create memorable experiences is key. Prepare specific examples from your past roles where you went above and beyond for customers. This will demonstrate your capability to lead a team in providing exceptional service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and leadership style. Think of situations where you had to handle difficult customers or manage a team under pressure, and be ready to discuss how you approached these challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
