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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a prestigious hotel.
- Company: Join a renowned hotel group known for excellence in service.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Shape the future of hospitality while developing your leadership skills.
- Qualifications: Solid hotel experience and strong leadership abilities required.
- Other info: Exciting opportunity for those passionate about guest service and team motivation.
The predicted salary is between 28000 - 42000 ÂŁ per year.
Box Leisure \”The Cutting Edge of Leisure Careers\”
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Location: Central London
Salary: ÂŁ35,000
Hours: Full time
Duration: Permanent
An opportunity to Join a prestigious Hotel group as Front of House Manager, enabling the path to a total guest experience. Your responsibilities will be running the entire reception staff of 20 employees including Day and Night shifts. High volume guests. Creating the best guest experience and seamless service with high motivations. This is a true career opportunity that requires leadership skills, strategy planning and superb communication skills
You would need solid hotel experience with the passion and determination to lead your team by example demonstrating the high standards required in this key role.
You will be responsible for driving, financial success, guest service and maximising the potential of the hotel
Responsibilities include:
Manages compliance with all relevant legislation, company, and Health & Safety policies within your area of responsibility
Ensure all Health & Safety checks are being carried out daily and any concerns are raised to the General Manager or Maintenance team.
Manages the venue revenue against budgets, optimising opportunities to deliver higher growth
Motivation of team
Regular reviews/ appraisals
Dealing with issues from guests
Running reception staff
Essential Experience
– Has a high level of operational knowledge specific to your area of expertise and uses this skill and knowledge to coach leaders and team to thrive
– Ability to effectively lead, motivate and engage your team
lead from the front
– Be able to make decisions confidently
– Good financial knowledge with the ability to manage costs in line with the Food & Beverage department budgets
– Ability to coach and give feedback to managers and team to improve performance
Desirable:
– Health and Safety level 3
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Front of House Manager employer: Box Leisure Recruitment Ltd
Contact Detail:
Box Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at prestigious hotels. A personal recommendation can make all the difference in landing that Front of House Manager role.
✨Tip Number 2
Prepare for the interview by researching the hotel group thoroughly. Understand their values, guest experience philosophy, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams or handled challenging situations in the past. This will demonstrate that you have what it takes to lead the reception staff effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to create amazing guest experiences.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front of House Manager role. Highlight your leadership skills, operational knowledge, and any relevant hotel experience. We want to see how you can create that top-notch guest experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for hospitality and your determination to lead a team. Let us know why you're the perfect fit for this prestigious hotel group.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved in your previous roles. Whether it's improving guest satisfaction scores or boosting revenue, we love to see results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at Box Leisure Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your hotel operations knowledge. Understand the key responsibilities of a Front of House Manager and be ready to discuss how your experience aligns with those duties. This will show that you're not just interested in the role, but that you truly understand what it entails.
✨Showcase Your Leadership Skills
Since this role requires strong leadership, prepare examples from your past experiences where you've successfully led a team. Think about times when you motivated staff or resolved conflicts. Be ready to share these stories to demonstrate your ability to lead by example.
✨Financial Savvy is Key
Brush up on your financial management skills. Be prepared to discuss how you've managed budgets in previous roles and how you can optimise revenue for the hotel. Showing that you can handle the financial side of things will set you apart from other candidates.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their expectations for the role and how they measure success. This shows that you're genuinely interested in the position and eager to contribute to the hotel's goals.