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- Tasks: Lead and inspire a cleaning team to maintain sparkling facilities at a holiday park.
- Company: Join Box Leisure, a leader in creating unforgettable leisure experiences.
- Benefits: Enjoy a competitive salary, career development, and the chance to work in beautiful locations.
- Why this job: Be part of a dynamic team that prioritises guest satisfaction and high standards.
- Qualifications: Senior management experience in a fast-paced environment and solid cleaning sector knowledge required.
- Other info: Expect to work during peak holiday times, managing a team of up to 60.
The predicted salary is between 29500 - 32000 £ per year.
We are currently recruiting for a strong and experienced leader to manage the facilities cleaning team at one of our client's beautiful holiday parks in the Berwick area. We are looking for an individual who will ensure that the facilities and venues on park are left sparkling and that the cleaning team are motivated.
Guests come to our client's resorts to experience a world away from the day-to-day; this is not your average holiday company. As a key member of the park management team, you will have overall responsibility for ensuring the facilities and venues are presented to the highest of standards.
This role includes:
- Oversee daily operations of all cleaning aspects for all holiday homes and park venues.
- Manage relationships with external contractors and ensure compliance with service agreements.
- Schedule and coordinate contractor activities to meet service demands.
- Recruit, train, and develop a team ensuring they work productively and develop professionally.
- Engage and inspire the team to always be guest obsessed.
- Deliver our performance targets against budget, margin & cost control.
- Address and resolve guest complaints related to cleaning services promptly and effectively.
- Work closely with the guest and owners' team to ensure a seamless experience for all.
- At peak period you could manage a team of up to 60 employees.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you will need:
- Have senior management experience in a practical, time-pressured environment.
- Have a leadership style that is open, approachable but that commands respect.
- Be able to plan and organise the workload, training and management of a large team.
- Have solid experience in the cleaning sector.
Cleaning Operations Manager employer: Box Leisure Recruitment Ltd
Contact Detail:
Box Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices in the leisure industry. Understanding what makes a holiday park stand out can help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the cleaning and leisure sectors. Attend industry events or join relevant online forums to connect with others who might provide insights or referrals for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed large teams in high-pressure environments. Be ready to discuss your leadership style and how it has positively impacted team performance and guest satisfaction.
✨Tip Number 4
Research the company culture at Box Leisure. Understanding their values and mission will allow you to tailor your approach and show how you align with their goals during the interview process.
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning operations and management. Emphasise any leadership roles you've held, particularly in time-pressured environments, to demonstrate your capability for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the cleaning sector. Mention specific examples of how you've successfully managed teams and improved cleaning standards in previous positions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team management, guest relations, and compliance with service agreements. Use bullet points for clarity and impact.
Showcase Your Leadership Style: Describe your leadership style in your application. Since the role requires an approachable yet commanding presence, provide examples of how you've inspired and motivated teams in the past.
How to prepare for a job interview at Box Leisure Recruitment Ltd
✨Showcase Your Leadership Skills
As a Cleaning Operations Manager, you'll need to demonstrate your leadership style. Be prepared to discuss your previous experiences managing teams, how you motivate staff, and how you handle conflicts. Use specific examples to illustrate your approach.
✨Understand the Cleaning Sector
Make sure you have a solid understanding of the cleaning industry standards and practices. Familiarise yourself with the latest trends in cleaning technology and methods. This knowledge will show that you're serious about maintaining high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle guest complaints or manage a large team during peak times. Practising these scenarios can help you articulate your thought process clearly.
✨Emphasise Guest Experience
Since the role is focused on ensuring a great guest experience, be ready to discuss how you prioritise customer satisfaction. Share examples of how you've gone above and beyond to meet guest needs in previous roles.
