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- Tasks: Serve customers with a smile, make barista coffee, and keep our café sparkling clean.
- Company: Join Bowser Bean Café, a family-run business with over 30 years of community spirit.
- Benefits: Competitive pay, gym membership subsidies, team incentives, and career advancement opportunities.
- Why this job: Be the face of our café and create delightful experiences for our customers.
- Qualifications: Proactive attitude, multitasking skills, and a passion for customer service.
- Other info: Join a supportive team in a fun, fast-paced environment with training provided.
The predicted salary is between 12 - 16 £ per hour.
Location: Vantage Fuels Horsham
Posted on: 11 April 2023
Who are we?
Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We have always operated with a simple promise – to serve and support the regional communities of Victoria and New South Wales. Today we are super proud of the way our team, products and services are delivering on that promise, yet we are always looking for even better ways to surprise and delight. We combine convenience with a quality food and coffee offer that our customers have come to love. With 35 sites across Victoria and NSW, we are always keen to add talented team members to our crew.
What is the role?
We are currently searching for a Customer Service Representative (CSR) to join our Condobolin team. We see this role as one of the most important in the business – as it is the CSR who is the face of Bowser Bean and what we represent. The role includes:
- Serving customers with a positive can-do attitude
- Making barista coffee
- Preparing our quality food products for sale
- Ensuring our store is clean and presentable
- Other duties as instructed by management
Who are we looking for?
We are seeking team members who are:
- Proactive
- Have a proven ability to multi-task
- Take pride in their work
- Can bring a smile to our customers and fellow team members' faces
Previous experience in a customer service or hospitality role is advantageous.
What can we offer?
- Opportunities for career advancement in our 35 site strong network
- Competitive pay rates
- Subsidy for your gym, fitness or sport related membership
- Team incentives for reaching site goals
- Training - including industry recognised safety and compliance training, and Bowser Bean's own barista training.
You will have the potential to work up to 38 hours per week, while earning a generous hourly rate of $30.98* weekday (casual, 20+ year old), and $40.42* weekend (casual, 20+ year old). The Award governing this role is the Vehicle Repair, Services and Retail Award.
Customer Service Representative in Horsham employer: Bowser Bean Cafe
Contact Detail:
Bowser Bean Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Horsham
✨Tip Number 1
Get to know Bowser Bean! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely connects with their mission of serving the community.
✨Tip Number 2
Practice your customer service skills before the big day. Think about how you would handle different scenarios, like a difficult customer or a busy shift. We want you to shine in the interview by demonstrating your proactive attitude and ability to multi-task!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional. A neat appearance shows that you take pride in your work, which is exactly what Bowser Bean is looking for in their team members.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Representative in Horsham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for customer service and your love for making people smile.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Representative. Highlight any previous experience in hospitality or customer service, and mention how you can bring a positive attitude to our team at Bowser Bean Café.
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Bowser Bean Café.
How to prepare for a job interview at Bowser Bean Cafe
✨Know the Company
Before your interview, take some time to research Bowser Bean Café. Understand their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Representative, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your proactive attitude and multi-tasking abilities will make you stand out.
✨Practice Barista Skills
If you have any experience making coffee or working in hospitality, be ready to discuss it! If you don’t, consider practicing basic barista skills before the interview. Showing that you’re willing to learn and adapt will impress the interviewers.
✨Bring a Positive Attitude
Bowser Bean values a positive can-do attitude. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your excitement about the opportunity to contribute to their team and community.
