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- Tasks: Serve customers with a smile, make barista coffee, and keep the café sparkling clean.
- Company: Join Bowser Bean Café, a family-run business with over 30 years of community service.
- Benefits: Enjoy competitive pay, gym membership subsidies, and career advancement opportunities.
- Why this job: Be part of a fun team that values your contributions and offers training to grow your skills.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are key.
- Other info: Perfect for students aged 16+ looking for flexible hours and a vibrant work environment.
The predicted salary is between 24000 - 36000 £ per year.
Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We have always operated with a simple promise – to serve and support the regional communities of Victoria and New South Wales. Today we are proud of the way our team, products and services deliver on that promise and we are always looking for new ways to surprise and delight our customers. With 35 sites across Victoria and NSW, we are keen to add talented team members to our crew.
We are currently searching for a Customer Service Representative (CSR) to join our Epsom team. The role includes:
- Serving customers with a positive can-do attitude
- Making barista coffee
- Preparing our quality food products for sale
- Ensuring our store is clean and presentable
- Other duties as instructed by management
Qualifications:
- Proactive and able to multi-task
- Take pride in their work
- Can bring a smile to customers and fellow team members
- Previous experience in customer service or hospitality is advantageous
Employment Details:
- Entry level
- Full-time
Benefits & Perks:
- Opportunities for career advancement in our 35-site network
- Competitive pay rates
- Subsidy for gym, fitness or sport-related membership
- Team incentives for reaching site goals
- Training – industry recognised safety and compliance training, and Bowser Bean’s own barista training
Minimum age: 16 years old for after-school and weekend work. Industry Award: Vehicle Repair, Services and Retail Award.
Customer Service Representative in Epsom employer: Bowser Bean Cafe
Contact Detail:
Bowser Bean Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Epsom
✨Tip Number 1
Get to know Bowser Bean Café! Familiarise yourself with their values and what makes them tick. When you walk in for an interview, drop some knowledge about their community focus and how you can contribute to that vibe.
✨Tip Number 2
Show off your personality! Customer service is all about connecting with people, so let your positive attitude shine through. Be ready to share a story or two about how you've made someone's day better in previous roles.
✨Tip Number 3
Practice your barista skills! Even if you’re new to coffee making, showing enthusiasm to learn can set you apart. Maybe even try making a few drinks at home to impress them during your chat!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Representative in Epsom
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your love for coffee. A positive can-do attitude is key!
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Representative. Highlight any previous experience in customer service or hospitality, and mention how you can bring a smile to our customers and team members.
Keep It Clean and Presentable: Just like we keep our café clean and presentable, your application should be too! Use clear formatting, check for typos, and make sure everything looks neat. First impressions matter!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Bowser Bean Café!
How to prepare for a job interview at Bowser Bean Cafe
✨Know the Company
Before your interview, take some time to research Bowser Bean Café. Understand their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
As a Customer Service Representative, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your proactive attitude and ability to multi-task will resonate well with the interviewers.
✨Practice Barista Basics
Even if you’re not a barista yet, showing enthusiasm for learning about coffee preparation can set you apart. Familiarise yourself with basic coffee terms and maybe even practice making a simple coffee at home. This shows that you’re eager to dive into the role and contribute to the café’s success.
✨Bring a Positive Attitude
Bowser Bean Café values a positive can-do attitude. During the interview, let your personality shine through! Smile, be friendly, and express your excitement about the opportunity. This will help the interviewers see how you would fit into their team and culture.
