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- Tasks: Serve customers with a smile, make barista coffee, and prepare delicious food.
- Company: Join Bowser Bean Café, a family-run Aussie business with over 30 years of experience.
- Benefits: Competitive pay, career advancement, team incentives, and barista training.
- Why this job: Be the face of our café and delight customers every day.
- Qualifications: Proactive attitude, multitasking skills, and previous customer service experience preferred.
- Other info: Work in a fun environment with opportunities across 40 sites in Victoria and NSW.
The predicted salary is between 13 - 16 £ per hour.
Apply for the Customer Service Representative role at Bowser Bean Café. Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise – to serve and support the regional communities of Victoria and New South Wales. Today we’re super proud of the way our team, products and services are delivering on that promise, yet we’re always looking for even better ways to surprise and delight. We combine convenience with a quality food and coffee offer that our customers have come to love. With 40 sites across Victoria and NSW, we are always keen to add talented team members to our crew.
We are currently searching for a Customer Service Representative (CSR) to join our Boort team. We see this role as one of the most important in the business – as it is the CSR who is the face of Bowser Bean and what we represent.
- Serving customers with a positive can-do attitude
- Making barista coffee
- Preparing our quality food products for sale
- Ensuring our store is clean and presentable
- Other duties as instructed by management
Qualifications:
- Proactive
- Proven ability to multi-task
- Take pride in their work
- Can bring a smile to customers and team members
- Previous experience in a customer service or hospitality role is advantageous
What we offer:
- Opportunities for career advancement in our 40-site network
- Competitive pay rates
- Team incentives for reaching site goals
- Training – including industry-recognised safety and compliance training, and Bowser Bean’s own barista training
You will have the potential to work up to 38 hours per week, while earning a generous hourly rate of $32.76 weekday (casual, 20+ year old) and $42.74 weekend (casual, 20+ year old). The Award governing this role is the Vehicle Repair, Services and Retail Award.
Customer Service Representative employer: Bowser Bean Cafe
Contact Detail:
Bowser Bean Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Get to know Bowser Bean Café! Familiarise yourself with their values and what makes them tick. When you walk into that interview, show us you understand their commitment to the community and how you can contribute to that positive vibe.
✨Tip Number 2
Practice your customer service skills before the interview. Think about scenarios where you’ve gone above and beyond for a customer. We want to hear those stories, so be ready to share how you can bring that can-do attitude to our team!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Show us you take pride in your appearance and are ready to represent Bowser Bean Café with style and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen and ready to join our crew at Bowser Bean Café!
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive attitude and passion for customer service.
Tailor Your Application: Make sure to tailor your application specifically for the Customer Service Representative role at Bowser Bean Café. Highlight any relevant experience in hospitality or customer service, and connect it back to what we do here.
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and concise, focusing on your key skills and experiences that make you a great fit for our team. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Bowser Bean Café.
How to prepare for a job interview at Bowser Bean Cafe
✨Know the Company
Before your interview, take some time to research Bowser Bean Café. Understand their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Representative, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your proactive attitude and how you can bring a smile to both customers and team members.
✨Practice Barista Skills
If you have any barista experience, be ready to discuss it! Even if you’re new to coffee making, showing enthusiasm to learn Bowser Bean’s barista training can set you apart. Consider practicing basic coffee-making techniques to demonstrate your commitment to the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the café's friendly and professional atmosphere. A neat appearance shows that you take the opportunity seriously and are ready to represent Bowser Bean Café well.
