At a Glance
- Tasks: Join our Night team to ensure guest satisfaction and safety during the night.
- Company: Bowood Hotel, Spa and Golf Resort - a luxury destination in Wiltshire.
- Benefits: 31 days holiday, free parking, discounted golf membership, and meals on duty.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Experience working in a stunning hotel while providing exceptional service.
- Qualifications: Hardworking, customer-focused individuals with a passion for hospitality.
The predicted salary is between 1300 - 1800 £ per month.
This is a fabulous opportunity to join the team as Night Porter at the Bowood Hotel, Spa and Golf Resort near Calne, Wiltshire. This luxury country hotel, set in the heart of Wiltshire, is situated in the Capability Brown parkland of Bowood House with an 18-hole golf course, a 3-hole academy course and surrounding woodland. The hotel has 43 bedrooms, a library, bar and the Shelburne Restaurant for fine dining. Connected to the hotel is a conference, wedding and banqueting centre which can accommodate up to 200 guests.
We are looking for a hardworking, customer focused individual to join our Front of House Night team. Please note, this is a live out role. Working from 10:45pm to 7:15am, 5 nights per week, you will be responsible for the Hotel, its residents and operations during the night time period, ensuring that all guests' needs are met as well as the safety and security of guests and team members.
Responsibilities:- Welcome late arrivals, assist with luggage, deliver room service, take messages, provide directions, arrange transport, and handle general guest queries.
- Conduct regular patrols of the premises, monitor security systems, respond to emergencies (fire, medical), and ensure all areas are secure.
- Check guests in/out, manage late bar service.
- Perform deep cleaning tasks, tidy public areas, restock supplies, and log maintenance issues.
- Enhanced holiday entitlement (31 days including Bank Holidays)
- Uniform provided
- Meals whilst on duty
- Pension
- Free on-site parking
- Free entry to Bowood House and Gardens during the open season
- Hugely discounted Golf Membership (on successful completion of your probationary period)
- 50% off our beautiful Templespa products
- Employee Assistance Programme through Hospitality Action
- Team events
Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.
Night Porter - Front of House in Calne employer: Bowood
Bowood Hotel, Spa and Golf Resort is an exceptional employer that offers a unique opportunity to work in a stunning luxury environment surrounded by beautiful parkland. With a strong focus on employee well-being, we provide enhanced holiday entitlement, free meals during shifts, and generous discounts on golf memberships and spa products. Our supportive work culture encourages personal growth and development, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Front of House in Calne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bowood. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bowood
Don't be shy about reaching out to Bowood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter - Front of House in Calne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bowood and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bowood
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
