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- Tasks: Join our Night team to ensure guest satisfaction and safety during the night.
- Company: Bowood Hotel, Spa and Golf Resort - a luxury destination in Wiltshire.
- Benefits: 31 days holiday, free parking, discounted golf membership, and meals on duty.
- Why this job: Experience working in a stunning hotel while providing exceptional service.
- Qualifications: Hardworking, customer-focused individuals with a passion for hospitality.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 1300 - 1800 £ per month.
This is a fabulous opportunity to join the team as Night Porter at the Bowood Hotel, Spa and Golf Resort near Calne, Wiltshire. This luxury country hotel, set in the heart of Wiltshire, is situated in the Capability Brown parkland of Bowood House with an 18-hole golf course, a 3-hole academy course and surrounding woodland. The hotel has 43 bedrooms, a library, bar and the Shelburne Restaurant for fine dining. Connected to the hotel is a conference, wedding and banqueting centre which can accommodate up to 200 guests.
We are looking for a hardworking, customer focused individual to join our Front of House Night team. Please note, this is a live out role. Working from 10:45pm to 7:15am, 5 nights per week, you will be responsible for the Hotel, its residents and operations during the night time period, ensuring that all guests' needs are met as well as the safety and security of guests and team members.
Responsibilities:- Welcome late arrivals, assist with luggage, deliver room service, take messages, provide directions, arrange transport, and handle general guest queries.
- Conduct regular patrols of the premises, monitor security systems, respond to emergencies (fire, medical), and ensure all areas are secure.
- Check guests in/out, manage late bar service.
- Perform deep cleaning tasks, tidy public areas, restock supplies, and log maintenance issues.
- Enhanced holiday entitlement (31 days including Bank Holidays)
- Uniform provided
- Meals whilst on duty
- Pension
- Free on-site parking
- Free entry to Bowood House and Gardens during the open season
- Hugely discounted Golf Membership (on successful completion of your probationary period)
- 50% off our beautiful Templespa products
- Employee Assistance Programme through Hospitality Action
- Team events
Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.
Night Porter - Front of House in Calne employer: Bowood
Contact Detail:
Bowood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Front of House in Calne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit the Bowood Hotel’s website and apply directly. Show them you’re keen by expressing your interest in person if possible!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for guests, as this will resonate well with the Front of House team.
✨Tip Number 4
Stay flexible and open-minded! The Night Porter role may involve unexpected tasks, so being adaptable and ready to tackle anything will make you stand out as a candidate.
We think you need these skills to ace Night Porter - Front of House in Calne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role at Bowood Hotel. Highlight any relevant experience and skills that match the job description, like customer service or security awareness.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our Front of House team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fabulous opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Bowood
✨Know the Hotel Inside Out
Before your interview, take some time to research Bowood Hotel, Spa and Golf Resort. Familiarise yourself with its facilities, services, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to handle guest queries and ensure their comfort will set you apart.
✨Be Ready for Situational Questions
Expect questions that assess how you'd handle various scenarios, like dealing with emergencies or managing late arrivals. Think through potential situations you might encounter and how you would respond effectively, ensuring guest safety and satisfaction.
✨Dress the Part
Even though this is a night role, first impressions matter! Dress smartly for your interview to reflect the hotel's luxury image. A polished appearance shows that you take the opportunity seriously and understand the importance of professionalism in hospitality.
