Bowmay Consulting is seeking an experienced Customer Care Team Leader to take day-to-day leadership of a busy customer care team and drive performance.
You will monitor KPIs, coach staff, manage workloads, resolve complex queries and collaborate with senior management to improve processes and the customer journey. Experience in manufacturing environment is preferred.
The role requires a hands-on, commercially aware leader who can energise the team and deliver consistent day-to-day results.
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Customer Care Team Leader: Drive Performance & Growth in Padiham employer: Bowmay Consulting
Join an employee-owned business in South Manchester that values your contributions and offers a supportive work culture. As a Facilities Supervisor, you'll enjoy competitive salary packages, annual bonuses, and opportunities for career growth within one of the fastest-growing providers in the industry. With a focus on promoting from within and a commitment to employee well-being, this role provides a meaningful chance to make an impact while enjoying unique benefits like volunteer days and birthday off.
