Bowmay Consulting Ltd is seeking an experienced Customer Service Manager to lead a busy care team within a manufacturing environment. You will drive service performance, coach staff, and help senior management improve processes and the overall customer journey.
The role involves monitoring KPIs, handling escalations, producing regular performance reports, and building strong customer relationships to ensure timely, effective responses across all departments.
#J-18808-Ljbffr
Manufacturing Customer Service Manager: Lead & Optimize in Burnley employer: Bowmay Consulting Ltd
Join a well-respected manufacturing company in Stalybridge as a Senior Finance Partner, where you will have the opportunity to influence operational decision-making and drive financial performance across multiple sites. With a competitive salary, minimal UK travel, and a culture that values insight and continuous improvement, this role offers significant opportunities for professional growth and the chance to make a meaningful impact on business performance. Embrace a dynamic work environment that encourages collaboration and innovation, making it an excellent place for ambitious finance professionals.
