At a Glance
- Tasks: Provide IT support, solve problems, and install systems for local businesses.
- Company: Dynamic company near Exeter with a focus on client interaction.
- Benefits: Permanent role, company vehicle, and opportunities for professional growth.
- Other info: Ideal for those based in East Devon; driving licence preferred.
- Why this job: Join a fast-paced environment where you can make a real difference.
- Qualifications: Experience with Windows OS, Microsoft 365, and networking skills required.
Are you an enthusiastic IT Support Engineer looking for a long-term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work.
You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal. If you are someone who delivers exacting standards, communicates well, and enjoys solving problems in a fast-moving environment, you will fit right in.
We are looking for experience with:
- Windows OS & Windows Server
- Microsoft 365 and Exchange
- Azure AD
- Networking (TCP/IP, DNS, DHCP, VPNs)
- Routers, Firewalls, and Policy Management
Bonus skills:
- SharePoint
- Backup & storage solutions
- Citrix
If you are a Support Engineer or Systems Administrator who enjoys being client-facing and takes pride in your work, we would love to hear from you. Candidates will ideally be based in East Devon, around Exeter, Exmouth, Budleigh, Otterton, Beer, Seaton, Sidmouth, Ottery St Mary, Honiton, Axminster, or Lyme Regis.
Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer employer: BOWERFORD ASSOCIATES
Bowerford Associates Ltd is an excellent employer for IT Support Engineers, offering a dynamic work environment near Exeter that combines office-based tasks with client-facing installations. With a strong focus on employee growth and development, the company provides opportunities to enhance technical skills while enjoying a supportive culture that values communication and problem-solving. The provision of a company vehicle and the chance to work with a diverse range of local businesses make this role both rewarding and engaging.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who might know about openings for IT Support Engineers. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, don’t hold back on discussing your experience with Windows OS, Microsoft 365, and networking. Let them see how you can solve their problems!
✨Tip Number 3
Be proactive! If you spot a company that interests you, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know what might come of it!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows OS, Microsoft 365, and networking. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you enjoy client interaction. We love hearing personal stories that connect your experience to the job.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky IT issues in the past. We’re looking for someone who thrives in fast-moving environments, so let us know how you’ve handled challenges!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BOWERFORD ASSOCIATES
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Microsoft 365, and Azure AD. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your technical prowess and problem-solving skills.
✨Show Off Your Client Interaction Skills
Since this role involves a lot of client interaction, prepare examples of how you've effectively communicated with clients in previous roles. Highlight any instances where you turned a challenging situation into a positive experience for the client.
✨Demonstrate Your Problem-Solving Abilities
Think of a few scenarios where you had to troubleshoot complex IT issues. Be ready to walk through your thought process during these situations, as it will showcase your analytical skills and ability to work under pressure.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you to explain how you would set up a network or troubleshoot a specific issue. Practising these scenarios beforehand can give you a real edge.
