Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead marketing strategies and enhance customer service for a thriving business.
- Company: Join a successful company near Cardiff focused on innovative and sustainable products.
- Benefits: Enjoy a 12-month contract with potential for growth and development opportunities.
- Why this job: Be part of a dynamic team making a positive impact on the environment and economy.
- Qualifications: Experience in marketing and customer service leadership is essential.
- Other info: This role reports directly to the Chief Commercial Officer.
The predicted salary is between 43200 - 72000 £ per year.
An established and successful business near Cardiff are recruiting for a Head of Marketing and Customer Service for a 12 month fixed term contract. The company are driven to create innovative products that are high performing, environmentally sustainable and economically attractive. This role will report to the Chief Commercial Officer and have wide ranging responsibilities that include Marketing.
Head of Marketing and Customer Service employer: Bowen Eldridge Recruitment
Contact Detail:
Bowen Eldridge Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Marketing and Customer Service
✨Tip Number 1
Familiarise yourself with the company's products and values. Understanding their commitment to innovation and sustainability will help you align your marketing strategies with their mission, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the marketing and customer service sectors. Attend industry events or join relevant online forums to connect with others who may have insights into the company or the role, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific marketing campaigns you've led in the past. Be ready to share measurable outcomes and how your strategies contributed to customer satisfaction, as this role heavily focuses on both marketing and customer service.
✨Tip Number 4
Research current trends in marketing and customer service, especially those related to sustainability. Being knowledgeable about these trends will demonstrate your proactive approach and ability to innovate within the role.
We think you need these skills to ace Head of Marketing and Customer Service
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations for the Head of Marketing and Customer Service position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your marketing and customer service experience. Use quantifiable achievements to demonstrate your impact in previous roles, especially in areas related to innovation and sustainability.
Write a Strong Cover Letter: Your cover letter should reflect your passion for the role and the company’s mission. Discuss how your background in marketing and customer service can contribute to their goals, particularly in creating high-performing and environmentally sustainable products.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a leadership role like this one.
How to prepare for a job interview at Bowen Eldridge Recruitment
✨Know the Company’s Values
Before your interview, make sure you understand the company's commitment to innovation and sustainability. Be prepared to discuss how your marketing strategies can align with these values and contribute to their mission.
✨Showcase Your Leadership Skills
As a Head of Marketing and Customer Service, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or project, highlighting your approach to motivating and guiding others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in marketing or customer service and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company’s future marketing initiatives or how they measure customer satisfaction. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
