Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide remote IT support and ensure smooth operation of customer systems.
- Company: A friendly Managed Service Provider in the UK with a supportive team.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customers' tech experiences.
- Qualifications: Strong communication skills and a passion for IT support.
- Other info: Great opportunity for career advancement in a growing company.
The predicted salary is between 28800 - 43200 £ per year.
A growing Managed Service Provider in the UK is seeking an enthusiastic Level 1 IT Support Engineer to join their friendly support team in Chorley. You will provide remote support to customers, responding to requests and ensuring the operation of their computer systems. This role involves both reactive and proactive maintenance activities, contributing to IT projects, and adhering to established processes. Strong communication skills are essential for success.
Remote 1st Line IT Support Engineer in Chorley employer: Bowdon Associates
Contact Detail:
Bowdon Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote 1st Line IT Support Engineer in Chorley
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in managed service providers. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your problem-solving abilities. Use real-life examples from your experience to showcase how you’ve tackled IT issues before.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like our team at StudySmarter, and express your enthusiasm for potential opportunities.
✨Tip Number 4
Keep it casual but professional! When communicating with potential employers, maintain a friendly tone while showcasing your strong communication skills. This is key for a role in IT support, so let your personality shine through!
We think you need these skills to ace Remote 1st Line IT Support Engineer in Chorley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We love seeing candidates who are genuinely excited about the role and eager to help our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in IT support. Mention any specific tools or systems you've worked with that align with what we do at StudySmarter.
Communicate Clearly: Since strong communication skills are key for this role, ensure your application is clear and concise. Avoid jargon unless it's necessary, and make it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Bowdon Associates
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common issues you might encounter as a 1st Line Support Engineer, like troubleshooting connectivity problems or resolving software glitches. This shows you're not just enthusiastic but also knowledgeable.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical customer with an issue. Make sure you can convey your thoughts clearly and confidently.
✨Familiarise Yourself with Their Processes
Research the Managed Service Provider's approach to IT support. Understanding their processes and tools will help you align your answers with their expectations. It also demonstrates your genuine interest in the company and the role.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, ongoing IT projects, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
