Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client portfolios and ensure their insurance needs are met efficiently.
- Company: Join an award-winning boutique insurance broker with a focus on innovation and client relationships.
- Benefits: Enjoy flexible remote work options and a supportive, enjoyable workplace culture.
- Why this job: Be part of a dynamic team that values your growth and offers impactful client interactions.
- Qualifications: Experience in insurance, strong communication skills, and a relevant degree are preferred.
- Other info: Opportunity to mentor apprentices and develop professional relationships with clients and insurers.
The predicted salary is between 42000 - 50000 £ per year.
The Client
Our client is an award-winning boutique insurance broker with a focus on approaching things with an innovative perspective. They take pride in truly getting to know their clients' businesses and becoming an integral part of their team. Their culture is very important to them and they like to create an enjoyable, focused place for their employees to work and create their own career path with their support.
Key Areas of Responsibility
This is a full-time Senior Account Handler role located in Manchester, with flexibility for some remote work. As a Senior Account Handler, you will be responsible for managing a portfolio of clients and ensuring their insurance needs are met promptly and efficiently. You will work closely with clients, insurers, and other stakeholders, providing excellent customer service, strategising with account managers and negotiating with insurers on behalf of clients. You will also support the new business team in identifying and securing new clients.
- The key purpose of this role is to provide advice and excellent service to new and existing clients, negotiating with them and the insurance market to ensure the products sold to them meet their requirements.
- To retain clients and seek to cross sell any additional cover or gaps in existing cover by regularly reviewing products available and current client needs.
- To ensure that cover continually meets clients' requirements by conducting regular reviews of their needs.
- To provide a prompt and accurate service regarding any mid-term alterations requested by the client.
- To provide claims guidance and advice where appropriate.
- To mentor and train Apprentice Client Service Executives and Client Service Executives, as appropriate and carry out regular training reviews.
- Support Client Managers to ensure that client growth and retention targets are met by responding to requests for new quotations, adjustments and renewals - accurately obtaining all relevant information from clients and negotiating terms with Insurers.
- Establish trusted relationships with clients and provide them with professional advice relating to their insurance needs.
- Develop relationships with partner Insurers which will assist in the retention and growth of our business.
The Person
- Experience in the insurance industry, preferably in commercial insurance.
- Strong communication and negotiation skills.
- Excellent customer service skills.
- Ability to manage multiple clients and priorities.
- Good organisational and administrative skills.
- Cert CII or progress towards it is desirable.
- Private Equity Exposure would be useful.
- Bachelor's degree or equivalent in business, finance, or related field is desirable.
Senior Account Handler employer: Bowdon Associates Ltd
Contact Detail:
Bowdon Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler
✨Tip Number 1
Familiarise yourself with the latest trends in the insurance industry, especially in commercial insurance. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated and relevant in the field.
✨Tip Number 2
Network with professionals in the insurance sector, particularly those who work in boutique firms. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at our client’s firm.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client portfolios in the past. Highlight your negotiation skills and any instances where you've provided exceptional customer service to showcase your fit for the role.
✨Tip Number 4
Research our client's values and culture thoroughly. Be ready to articulate how your personal values align with theirs, as cultural fit is crucial for them. This will help you stand out as a candidate who is not only qualified but also a great match for their team.
We think you need these skills to ace Senior Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly in commercial insurance. Emphasise your communication and negotiation skills, as well as any experience managing multiple clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your background aligns with their innovative approach and culture, and express your enthusiasm for contributing to their team.
Highlight Relevant Qualifications: If you have the Cert CII qualification or are working towards it, make sure to mention this prominently. Also, include any relevant degrees or certifications that demonstrate your expertise in business or finance.
Showcase Client Relationship Skills: In your application, provide examples of how you've built trusted relationships with clients in the past. Highlight your ability to provide excellent customer service and your experience in negotiating terms with insurers.
How to prepare for a job interview at Bowdon Associates Ltd
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance and the specific products relevant to the role. Being able to discuss different types of coverage and their benefits will show your expertise and confidence.
✨Demonstrate Your Client Management Skills
Prepare examples from your past experience where you've successfully managed client relationships. Highlight how you’ve provided excellent customer service, negotiated terms, and retained clients, as these are key responsibilities in the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle difficult conversations with clients or insurers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if the company aligns with your career goals.
