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For Companies At a Glance
- Tasks: Build strong relationships with key accounts and help clients leverage IT for growth.
- Company: Join a fast-growing IT services provider passionate about client success.
- Benefits: Competitive salary, quarterly bonuses, 24 days holiday, and health cash plan.
- Why this job: Make a real impact by helping businesses thrive through technology.
- Qualifications: Experience in IT account management and strong communication skills.
- Other info: Enjoy clear career progression and a supportive team environment.
Job Title: Account Manager – IT Services
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Location: Bolton
Salary: £30,000 – £45,000
The Client
Our Client are a growing IT Services business (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to add an experienced Account Manager from an IT services background to their team.
Want to help businesses grow through technology?
Join a fast-growing IT services provider that\’s passionate about making a real difference for their clients.
We\’re looking for a Sales Account Manager who thrives on building strong partnerships, spotting opportunities for growth, and working as part of a team to deliver outstanding service.
Why You\’ll Love This Account Manager Role
– You\’ll manage 50-100 key accounts, giving you time to focus on meaningful relationships.
– Be seen as a trusted advisor, helping clients use IT to achieve their goals-not just upselling, but driving real business growth.
– Host webinars to showcase new solutions and keep clients ahead of the curve.
– Work closely with our clients support team, reviewing ticket trends to identify where clients need extra help or new solutions.
– Enjoy clear career progression-think senior account management, leadership, or strategic roles as the business expands.
– Plus, you\’ll have ongoing support and a team that\’s got your back.
What You\’ll Be Doing as an Account Manager
– Build strong, long-term relationships with your portfolio of key accounts.
– Act as a valuable ally, helping clients leverage IT to grow and succeed.
– Spot opportunities for upselling and cross-selling-but always with the client\’s growth in mind.
– Review support ticket patterns to identify gaps and recommend proactive solutions.
– Collaborate with technical teams to resolve issues quickly and improve service delivery.
– Organise and deliver webinars to demonstrate new products and services.
– Achieve and exceed quarterly targets for retention and growth.
What We\’re Looking for in the Account Manager – MSP
– Experience in account management or sales within IT Services is essential.
– A genuine passion for helping customers succeed and grow.
– Strong communication and relationship-building skills.
– Organised and able to manage multiple accounts effectively.
– Comfortable presenting to groups and hosting webinars.
– A team player who works well with technical and support teams.
– Commercially savvy, proactive, and driven to achieve goals.
– Full UK driving licence and happy to travel when needed.
What\’s in It for You
– £30,000-£45,000 base salary
– Quarterly bonuses for hitting targets
– Career progression-our client are growing fast and you can grow with them
– A supportive team
– 24 days holiday plus bank holidays, and your birthday off-because you deserve to celebrate!
– Company health cash plan, including access to a private GP line and a wellbeing support system
– Office-based role (collaboration is key)
– Onsite parking
– Monday to Friday, 9:00 am – 5:30 pm
Keywords: Account Manager, Account Management, Sales Manager, Business Development Manager, IT Support, MSP, Managed Service Provider, IT Services
Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards
Account Manager employer: Bowdon Associates Limited
Contact Detail:
Bowdon Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT services industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! If you’ve got experience in account management or sales, make sure to highlight it in conversations. Share specific examples of how you’ve helped clients grow through technology. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for account managers and practice your responses. The more comfortable you are, the better you’ll come across during the real deal.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and easy. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on the chance to land that Account Manager role with us!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in IT services and account management, showcasing how you've helped clients grow through technology.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping businesses succeed and how your skills align with our needs. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you exceed sales targets or improve client satisfaction? Numbers and examples speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team.
How to prepare for a job interview at Bowdon Associates Limited
✨Know Your Accounts
Before the interview, research the key accounts you might be managing. Understand their business models, challenges, and how IT services can help them grow. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare to discuss how you've successfully built relationships in the past. Use specific examples where you’ve helped clients achieve their goals through effective communication and collaboration.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like resolving client issues or identifying upselling opportunities. Think of real-life scenarios from your experience and how you navigated them successfully. This will demonstrate your problem-solving skills and commercial savvy.
✨Highlight Your Teamwork Experience
Since this role involves working closely with technical teams, be ready to talk about your experience collaborating with others. Share examples of how you’ve worked as part of a team to deliver outstanding service and improve client satisfaction.
