At a Glance
- Tasks: Support Sales Consultants in helping customers find their dream homes and manage the sales process.
- Company: Vistry Northern Home Counties, a top UK housebuilder with a commitment to integrity and quality.
- Benefits: Competitive salary, bonus, up to 39 days leave, private medical insurance, and more.
- Other info: Flexible working options and excellent career growth opportunities in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in people's lives by helping them buy homes.
- Qualifications: 5 GCSEs including Maths and English, customer-facing experience, and strong communication skills.
We have an exciting opportunity for a Trainee Sales Consultant to join our team within Vistry Northern Home Counties. The position will be based between our Buckingham, Overstone and Wellingborough developments. As our Trainee Sales Consultant you will be responsible for supporting the Sales Consultants in the day to day running of the regional sales hubs in accordance with the customer journey, helping purchasers find their dream home and supporting them through the buying process.
Working with the Sales Consultants, you will give support to the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and housing ranges within the sales hub and assist with the delivery of successful continual sales at all sites within the designated sales hubs. We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Responsibilities:- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated sales HUBs.
- Support with the creation and delivery of informative and clear Virtual tours of sites and house plots to all customers within the designated sales HUB.
- Assist with any implementation of new innovation in fulfilling the business targets on new home sales across all sites within the designated sales HUB.
- Support the Sales Consultants with customer negotiations to ensure the best sales outcome for the business.
- Travel to all sites within the specified sales HUBs area to undertake pre booked customer appointments as required.
- Develop a detailed knowledge of all Bovis Homes and Linden Homes house types and plots available and upcoming within all sites within specified HUB to ensure each customer is given every opportunity to purchase a new home.
- At all times follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
- Assist with the proactive selling of all types of customer extras across all reservations to drive additional profit for the Company as required.
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
- Support the Sales Consultants in ensuring that customers are kept fully and regularly informed of the progress of their purchase.
- Develop a detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.
- Develop a detailed knowledge of all relevant components of the Sales Progress to effectively and efficiently progress properties from reservation through to exchange and completion, liaising with partnered IFAs and solicitors.
- Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Support colleagues within all sales HUBs to ensure all aspects of the sales process are completed to the required standard with all customers.
We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Qualifications:- 5 GCSEs / GCE including Mathematics and English (at C grade or above).
- Experience working in a customer facing role.
- Experience in generating leads and sales through telephone-based business development.
- Proven track record of achieving sales targets.
- Strong negotiation and sales skills.
- Excellent administration and organisational skills.
- Good planning and organisational skills.
- Excellent communication skills.
- A friendly, trustworthy and professional attitude.
- Patience and ability to remain calm under pressure.
- Hold a full driving licence.
- Competitive basic salary and annual bonus.
- Salary sacrifice car scheme available to all employees.
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service.
- 2 Volunteering days per annum.
- Private medical insurance, with employee paid cover.
- Enhanced maternity, paternity and adoption leave.
- Competitive pension scheme through salary sacrifice.
- Life assurance at 4 x your annual salary.
- Share save and share incentive schemes.
- Employee rewards portal with many more benefits.
Trainee Sales Consultant in Northampton employer: Bovis Homes Group PLC
Vistry Northern Home Counties is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary, generous annual leave, and a supportive work culture that values collaboration and flexibility. As a Trainee Sales Consultant, you will be part of a dynamic team dedicated to helping customers find their dream homes while benefiting from extensive training and development opportunities in a company recognised for its commitment to integrity and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Consultant in Northampton
✨Tip Number 1
Get to know the company inside out! Research Vistry Northern Home Counties, their values, and recent projects. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your customer-facing experience and how it relates to the role. Think of examples where you've successfully supported sales or helped customers, as this will make you stand out.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of sales with us.
We think you need these skills to ace Trainee Sales Consultant in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Sales Consultant role. Highlight any customer-facing experience and sales skills you have, as these are key for us. Use the job description as a guide to showcase how your background fits what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for helping customers find their dream homes and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills:Since this role involves a lot of communication with customers, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bovis Homes Group PLC
✨Know Your Stuff
Make sure you have a solid understanding of Vistry's values, the different house types, and the sales process. Familiarise yourself with the customer journey and be ready to discuss how you can contribute to making it exceptional.
✨Show Off Your People Skills
As a Trainee Sales Consultant, you'll be working closely with customers. Prepare examples of how you've successfully interacted with clients in the past, highlighting your communication and negotiation skills. This will show that you're ready to support the Sales Consultants effectively.
✨Be Proactive
Demonstrate your proactive nature by discussing how you would seek out prospective sales and follow up on enquiries. Think about ways you could enhance the customer experience, like creating engaging virtual tours or suggesting innovative sales strategies.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team culture, and how Vistry supports flexible working. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
