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- Tasks: Engage with customers, manage sales processes, and deliver exceptional service in a dynamic environment.
- Company: Join Vistry, a leading name in the housing industry with a focus on teamwork and innovation.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth.
- Why this job: Be part of a team that shapes people's dreams of homeownership while developing your sales skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Weekend work required; travel to various sites may be necessary.
The predicted salary is between 28800 - 43200 £ per year.
We have a great opportunity for a Sales Consultant to join our team within the Vistry Merseyside & Cheshire West region, based at our Cooper Fields development in Blackburn, Lancashire. As our Sales Consultant, you will be responsible for carrying out all aspects of the day-to-day running of the sales and marketing suites in accordance with the Company Policies. You will take ownership of the sales process with customers, maintaining necessary records and documentation during all stages of the Journey, from Reservation to Legal Completion. Excellent customer service is essential, being fully focused on the Customer Journey at all times and working to company targets and KPIs. We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. This role involves weekend working.
Responsibilities:
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales.
- Create and deliver informative and clear tours of sites and house plots to all customers.
- Negotiate with customers to ensure the best sales outcome for the business.
- Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions.
- Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and undertaken effectively.
- Travel to all sites as necessary for operational requirements.
- Have a detailed knowledge of all Bovis Homes, Linden Homes, and Countryside Homes.
- Have detailed knowledge of the development, plots available and ensure each customer is given every opportunity to purchase a new home.
- Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
- Proactively work as a member of the sales team within the area and demonstrate effective team working skills with others in the Sales team and other departments.
- Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
- Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
- Deal with all customers in a polite, friendly and efficient manner.
- Ensure that customers are kept fully and regularly informed of the progress of their purchase.
- Respond to all cancellations making every effort to.
Sales Consultant in Burnley employer: Bovis Homes Group PLC
Contact Detail:
Bovis Homes Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Burnley
✨Tip Number 1
Get to know the company inside out! Research Vistry Merseyside & Cheshire West, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your skills align with the Sales Consultant role. Highlight your customer service experience and any sales successes you've had.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Sales Consultant in Burnley
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let us see your enthusiasm for sales! Share any relevant experiences that highlight your ability to connect with customers and close deals. We love seeing candidates who are genuinely excited about helping others find their dream homes.
Tailor Your Application: Make sure to customise your application to fit the Sales Consultant role. Highlight your skills in customer service and your understanding of the sales process. We want to know how you can contribute to our team and help us achieve our targets!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bovis Homes Group PLC
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the properties and developments offered by the company. Familiarise yourself with Bovis Homes, Linden Homes, and Countryside Homes. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Consultant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you maintained communication and ensured a smooth journey for them, as this aligns perfectly with the company's focus on the Customer Journey.
✨Be Ready to Discuss Sales Strategies
Think about different sales techniques you've used in the past. Be prepared to discuss how you would proactively seek out prospective sales and follow up on enquiries. Show that you can adapt your approach based on varying economic conditions and customer needs, which is crucial for success in this role.
✨Demonstrate Team Spirit
Since the company values collaboration, be ready to talk about your experience working in teams. Share specific instances where you contributed to team goals or supported colleagues. This will show that you’re not just focused on individual success but also on fostering a positive team culture.
