Spa Apprentice

We are proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.

Launch Your Spa Career at One of the UK’s Most Celebrated Hotel Collections. Eden Hotel Collection is offering a once-in-a-career opportunity to join our prestigious Spa Therapist Academy. We are seeking passionate, driven individuals ready to launch their careers within the elite world of boutique spa hospitality. Whether you are completing (or have completed) a Level 2 Beauty Therapy course, or have undertaken a Level 2 apprenticeship and are now ready to elevate your skills, this is a unique route into the luxury wellness industry.

A Truly Bespoke Apprenticeship Experience: This is not your typical apprenticeship. Our award-winning Spa Academy combines a Level 3 qualification in Beauty, Wellbeing & Holistic Therapy with hands-on training in some of the country’s finest hotel spas, in partnership with Cedars Health & Beauty Centre.

• Earn while you learn – Full-time employment with real responsibility and progression.
• Premium learning format – Monthly 3-day training blocks (not day release), delivered at our hotels or training centre in Gloucester (travel and accommodation provided).
• Elite product training – Learn advanced treatments using world-class brands like TEMPLESPA and JESSICA, through exclusive Eden Masterclasses.
• Early treatment delivery – Uniquely, you’ll begin delivering advanced treatments before completing your qualification – a rare and invaluable advantage.

From perfecting reception and guest experience to progressing through luxury facials, massage, and holistic body therapies, you’ll graduate fully prepared to thrive in a five-star spa environment.

What We’re Looking For: To be considered for this incredible opportunity, you will need:

• A Level 2 qualification in Beauty Therapy (or close to completion).
• Be prepared to apply yourself to the Level 3 qualification and studies and work hard in recognition of this amazing opportunity.
• A passion to provide holistic and beauty therapies according to a five-star spa service standard.
• Exceptional grooming standards.
• A positive ‘can do’ attitude is essential, along with a good sense of humour, team spirit, as well as a real and evident passion for both the industry and for Elan Spas.

Your Journey with Us: Work a minimum of 30 hours per week (including your training), starting during the summer months initially before starting your apprenticeship in September 2025. Our spa operations run Monday–Sunday; flexibility is essential, weekends are our busiest time so you can expect to work most weekends. Weekend’s off are generally once per month, fairly distributed within the team.

Be part of an academy with a proven track record – now welcoming our 6th intake of apprentices, many of whom have gone on to progress into Level 4 and senior roles within the collection.

What’s in it for you? This is your chance to begin a career, not just a job, in one of the UK’s most respected spa destinations. At Eden, we don’t just teach the skills – we mentor talent, reward ambition, and create future spa leaders.

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!) – which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did” – because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.
• We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.