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- Tasks: Be the friendly face that welcomes guests and ensures their stay is seamless.
- Company: Award-winning resort known for its inclusive culture and exceptional service.
- Benefits: 31 days annual leave, discounts, health plans, and free meals on duty.
- Why this job: Join a team that values your voice and offers real career growth opportunities.
- Qualifications: Strong communication skills and a passion for delivering excellent guest experiences.
- Other info: Collaborative environment with a focus on sustainability and employee wellbeing.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Weâre proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2025 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence 2025.
Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) by Devon Tourism.
As a Resort Porter, youâll be the first friendly face our guests meet, offering a warm welcome and seamless service from the moment they arrive. Youâll assist with luggage, escort guests to their rooms, and ensure our entrances and public areas are always immaculate. With a keen eye for detail, youâll provide information on our facilities, help with transport or deliveries, and support the front desk and concierge team.
The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first-class experiences to guests and hotel residents. You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.
Our bespoke Eden Extraâs benefits platform offers:
- Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
- Fairly distributed Service Charge/Gratuities paid monthly;
- Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities;
- Access to our wellbeing centre with Hello Fresh Recipes, fitness videos and money management tools;
- Cycle to Work Scheme and Electric Vehicle Lease Scheme;
- Health plans for dental, optical, alternative health care + 24 hour GP access;
- Discounted stays, spa treatments, golf and leisure access across EHC properties;
- Support via our Wellbeing Strategy based on Money, Mind, Body anything from financial wellbeing to domestic violence and family friendly policies;
- Access to Eden Engage â our employee portal with regular team news;
- Grow with us via apprenticeships and bespoke leadership programmes â RISE;
- Enhanced family friendly policies- we want to help you feel fully supported during any significant life events;
- Return to work financial support for those returning from maternity leave;
- Youâll also get free parking, meals on duty, uniform etc.
A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: âYou said, we didââbecause we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
- Weâre proud members of the Hoteliersâ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.
- Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.
Join us to experience what it means to work for a values-led, award-winning employer.
Want to hear more about âLife at Edenâ? Follow us on Instagram @ehcpeople.
Resort Porter in Newton Abbot employer: Bovey Castle, Devon
Contact Detail:
Bovey Castle, Devon Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Resort Porter in Newton Abbot
â¨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice your communication skills! As a Resort Porter, you'll be the first point of contact for guests. Role-play with a friend or family member to get comfortable with welcoming guests and answering their questions.
â¨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in hospitality, so show them you care about your appearance.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our fantastic team at Bovey Castle!
We think you need these skills to ace Resort Porter in Newton Abbot
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to show your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Resort Porter position. Highlight any relevant experience or skills that match what weâre looking for, like strong communication and attention to detail. This shows us youâve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to us quickly and efficiently. Plus, youâll find all the details about the role and our amazing company culture right there!
How to prepare for a job interview at Bovey Castle, Devon
â¨Know the Company Inside Out
Before your interview, take some time to research the hotel and its values. Understand what makes them a top employer in hospitality and be ready to discuss how you can contribute to their culture of collaboration and care.
â¨Showcase Your People Skills
As a Resort Porter, you'll be the first point of contact for guests. Practice demonstrating your strong communication and interpersonal skills during the interview. Share examples of how you've built relationships with customers or colleagues in the past.
â¨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
â¨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you.