At a Glance
- Tasks: Manage guest reservations, handle bookings, and provide excellent customer service.
- Company: Award-winning hotel known for its focus on wellbeing and guest satisfaction.
- Benefits: Friendly work environment, opportunities for development, and recognition for your efforts.
- Other info: Fast-paced role with plenty of opportunities to grow in the hospitality industry.
- Why this job: Join a dynamic team and make guests' experiences unforgettable.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 22000 - 28000 £ per year.
Eden Hotel Collection is seeking a Reservations Co‑Ordinator for their Bovey Castle property in Devon. You will manage reservations by phone, handle bookings, provide prices and describe our rooms and facilities to guests. You will also follow up enquiries promptly and respond to guest emails to ensure every client’s needs are met and exceeded.
Join a team recognised for awards and a focus on wellbeing, development, and guest satisfaction, with a busy, friendly environment and opportunities to grow.
Guest Reservations Specialist – Fast-Paced, Award-Winning Hotel employer: Bovey Castle, Devon
Bovey Castle Devon is an exceptional employer that prioritises a warm and welcoming work environment, where every team member plays a vital role in creating memorable guest experiences. With a focus on employee growth and development, staff are encouraged to enhance their skills while enjoying the unique advantage of working in a stunning remote location that fosters both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Reservations Specialist – Fast-Paced, Award-Winning Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bovey Castle, Devon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bovey Castle, Devon
Don't be shy about reaching out to Bovey Castle, Devon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Reservations Specialist – Fast-Paced, Award-Winning Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bovey Castle, Devon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bovey Castle, Devon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
