Territory Manager in Manchester

Company Description

Bova UK is a specialist veterinary pharmaceuticals manufacturer, regulated by the Veterinary Medicines Directorate (VMD) and holding the UK's first ManSA to produce both sterile and non-sterile specials for the veterinary market. Founded by Nicholas Bova and backed by over a decade of experience from the Australian market, the company serves equine, small animal, and exotic sectors with a growing portfolio of innovative formulations. Its product range addresses urgent market shortages and includes oral pastes and suspensions, transdermal creams, thermo-reversible gels, synthetic flavorings without animal protein, sterile injectables, ophthalmic preparations, chemotherapy agents, and capsules, with tablets to be released. Bova UK operates from a world-class facility equipped with advanced laboratories and high-tech equipment, maintaining strong quality standards aligned with cGMP, GLP, and ICH guidelines. The business continues to invest in analytical capabilities and stability studies to improve product quality and support safer, more effective treatment options for veterinary patients.

Operational Relationships

Responsible to Business Manager for Companion animal and Equine; Accountable to Sales Director.

Qualifications

In order to discharge these duties successfully the Territory Manager must have experience in Animal Health in both Equine and Companion animal, Veterinary, nursing and front of house duties. Must hold a valid driving licence and have reasonable skills in Microsoft Office and CRM systems.

Main Duties & Responsibilities

This job description gives a general outline of the duties of the post and is not

intended to be an inflexible or finite list. It may, therefore, be varied so that changing

needs of the service can be met, in consultation with the post holder.

Core Competencies

Planning

1. Maintain high level of expertise of the VMD's Prescribing Cascade, the Specials
2. Manufacturing space, and the increasing portfolio of Bova UK's products and services;
3. Develop and maintain account plans for top clinics and client-visit strategies;
4. Daily maintenance of the Customer Relationship Management (CRM) System;
5. Execute the pre-defined business, sales, and marketing activities;
6. Hitting sales targets for both species;
7. Analyse and interpret actual and potential customer sales and growth opportunities.

Stakeholder Management

1. Develop mutually beneficial, long-term partnerships with our customers based on high quality customer care;
2. Implement bespoke customer solutions utilising your own initiative and assistance from management and marketing;
3. Initiate and maintain regular contact and professional relationships with head office personnel;
4. Initiate and promptly respond to daily communication with your line manager;
5. Contribute to upholding the company's positive internal culture;

Client-Visits and Territory

1. Deliver client-visit activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers(10 booked calls per week and 10 drop ins per week) reviewed monthly;
2. Ensure that specific objectives exist for each individual client-visit (minimum and maximum expectations);
3. Deliver relevant competitive information to management;
4. Proactively identify customer opportunities and act on them;
5. Accurately record all contact and client-visit activity in the CRM system;
6. Ensure a clear and timely follow up plan is in place, which is then actioned appropriately;
7. Hitting sales targets for territory
8. Active account plans for top 10 equine and top 10 companion animal accounts
9. Organise and implement CPD events within your territory, these can be supporting clinic CPD, such as referral hospitals. 4 per year and documented.

Compliance

1. Maintain high standards of business conduct and employee compliance;
2. Operate within the spirit and intent of the law, in particular, the veterinary regulatory environment.
3. Maintain accurate record keeping that is compliant with GDPR;
4. Work within the rules of the Quality Management System of Bova UK.

Personal Skills & Attributes

1. Goal orientated, confidently competent, and a high-achiever;
2. Strong, open-communication (especially with your line manager);
3. Negotiation techniques and the ability to learn new skills;
4. Self-starter and ability to initiate self-learning;
5. Ability to follow instructions (verbally or through SOP's);
6. Proven ability to think on behalf of the business;
7. Builds successful and effective relationships;
8. Ability to handle critical information;
9. Ability to retain and discuss product information;
10. Ability to plan and schedule ahead of time;
11. Ability to work autonomously and within a team;
12. Adaptable to new software and technologies;
13. Networking with clients at events (inside and outside of normal working hours);
14. A strong work ethic and a proactive approach to a fast-paced high-growth company environment;
15. Integrate data analysis with selling stories that leverage business growth;

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