At a Glance
- Tasks: Engage customers, optimise sales, and provide expert bra fitting in a fun retail environment.
- Company: Boux Avenue, a trendy London-based lingerie brand with a focus on inclusivity.
- Benefits: Competitive salary, generous holidays, discounts, and a vibrant work culture with social events.
- Other info: Flexible hours, including weekends, in a supportive and energetic team atmosphere.
- Why this job: Join a passionate team and help customers feel confident and fabulous in stylish lingerie.
- Qualifications: Retail experience, strong communication skills, and a love for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Who are we? Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you’re looking for everyday essentials or something a little sexier.
What will your duties be as a Sales Assistant?
- Optimise all sales opportunities
- Assist with the effective implementation of all Boux Avenue systems, procedures, policies and regulations
- Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and where necessary to offer alternatives
- Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and to handle and wrap the merchandise with care
- Assist with the effective implementation of promotions, including point of sale material and stock displays and help ensure all promotions are implemented on time
- Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
- Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase (subject to base contract)
- Understand and demonstrate Company values and behaviours
What will you need to be successful?
- A passion for providing outstanding customer service
- Previous retail experience
- High levels of energy and enthusiasm, but able to remain calm and focussed under pressure
- Ability to communicate and interact with a broad range of people
- Be resilient and 'spring back' from setbacks
- Flexibility to work varied hours including weekends and nights
What are we looking for in you?
- Ability to show a passion for retail and the Boux brand
- Ability to be a clear and confident communicator
- Ability to be proactive and in a courteous manner
- Ability to show enthusiasm & commitment
- A hands on approach to team work
Are there any benefits? In return you will be offered a competitive salary, generous holiday entitlement, fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.
Boux Avenue Sales Assistant in London employer: Boux
Boux Avenue is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about retail and customer service. With a competitive salary, generous holiday entitlement, and regular social events, employees enjoy a fun and supportive environment while having access to generous discounts across Boux Avenue and its sister brands. The company prioritises employee growth, offering opportunities to develop product knowledge and customer engagement skills in a dynamic London-based setting.
StudySmarter Expert Advice🤫
We think this is how you could land Boux Avenue Sales Assistant in London
✨Tip Number 1
Get to know Boux Avenue inside out! Familiarise yourself with their products, values, and customer service approach. This will help you connect with the brand during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with a diverse range of customers, being able to express yourself clearly and confidently is key. Try role-playing with friends or family to boost your confidence.
✨Tip Number 3
Show off your enthusiasm! Boux Avenue loves energetic team players, so let your passion for retail shine through in every conversation. Share your previous experiences and how they’ve shaped your love for customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Boux Avenue Sales Assistant in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail and the Boux Avenue brand shine through in your application. We want to see that you genuinely care about providing outstanding customer service and have a love for our products.
Tailor Your CV:Make sure your CV highlights any previous retail experience and showcases your ability to communicate effectively. We’re looking for clear and confident communicators, so don’t hold back on sharing your relevant skills!
Be Yourself:When writing your cover letter, be authentic! We appreciate a hands-on approach and want to get to know the real you. Share your personality and how you can contribute to our fun working environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Boux
✨Know the Boux Avenue Brand
Before your interview, take some time to really understand Boux Avenue's aesthetic and values. Familiarise yourself with their product range and what makes them stand out in the lingerie market. This will not only show your passion for the brand but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided outstanding customer service. Think of specific situations where you went above and beyond for a customer or resolved a challenging issue. Boux Avenue values exceptional service, so demonstrating this will set you apart.
✨Demonstrate Enthusiasm and Energy
Boux Avenue is looking for someone with high energy and enthusiasm. During the interview, let your personality shine through! Smile, maintain eye contact, and express your excitement about the role. This will help convey that you’re a great fit for their vibrant team.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios during the interview, especially around customer interactions or bra fitting. Practice how you would approach these situations, focusing on how to establish customer needs and provide tailored solutions. This will showcase your proactive approach and communication skills.
