At a Glance
- Tasks: Lead a dynamic team to maximise sales and deliver exceptional customer service.
- Company: Boux Avenue, a trendy London-based lingerie brand with a vibrant culture.
- Benefits: Competitive salary, generous holidays, fun work environment, and great discounts.
- Other info: Join a fast-paced team with regular social events and growth opportunities.
- Why this job: Be an ambassador for a brand that celebrates inclusivity and quality.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18.
What will your duties be as a Team Manager?
- Maximise sales, through the delivery of excellent selling & service.
- Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours.
- Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same.
- Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time.
- Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers.
- Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives.
- Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently.
- Support the Store Manager to drive and deliver Balanced Score Card objectives.
What are we looking for in you?
- Proven experience within retail management - supervisor level or above.
- Passion, enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same.
- Experience within a fast-paced multi-tasking environment.
- Experience delivering exceptional customer service.
- Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team.
- Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time.
- Ability to react quickly to change and implement it positively.
- Clear strong communication skills.
Are there any benefits?
In return you will be offered a competitive salary, generous holiday entitlement, fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.
Team Manager in Liverpool employer: Boux
Boux Avenue is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to express their passion for the brand and deliver outstanding customer service. With a focus on employee development, you will have opportunities to grow within a supportive environment, complemented by competitive salaries, generous holiday entitlements, and exciting social events. Working in our London-based stores means being part of a dynamic team that values creativity and collaboration, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Liverpool
✨Tip Number 1
Get to know Boux Avenue inside out! Familiarise yourself with their products, values, and customer service approach. This way, when you walk into that interview, you can show off your passion for the brand and how you can be the perfect ambassador.
✨Tip Number 2
Practice your people skills! As a Team Manager, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or improved customer service. Share these stories during your interview to showcase your leadership abilities.
✨Tip Number 3
Don’t just sit back and wait for opportunities to come to you. Be proactive! Reach out to current employees on LinkedIn or through social media to learn more about the company culture and what it’s like to work at Boux Avenue. This will give you valuable insights and help you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Boux Avenue family. Make sure to tailor your application to highlight your retail management experience and your enthusiasm for the brand.
We think you need these skills to ace Team Manager in Liverpool
Some tips for your application 🫡
Show Your Passion for Boux Avenue:When writing your application, let your enthusiasm for the Boux brand shine through! Share why you love our products and how you can inspire others to feel the same. We want to see that you're not just looking for a job, but that you're excited about being part of our team.
Highlight Your Retail Experience:Make sure to detail your previous retail management experience in your application. We’re looking for proven skills at the supervisor level or above, so don’t hold back on showcasing your achievements and how you've motivated teams in fast-paced environments.
Demonstrate Your Customer Service Skills:Customer service is at the heart of what we do, so be sure to include examples of how you've delivered exceptional service in the past. We want to know how you’ve gone above and beyond to create memorable shopping experiences for customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our online presence!
How to prepare for a job interview at Boux
✨Know the Brand Inside Out
Before your interview, dive deep into Boux Avenue's history, values, and product range. Understand their aesthetic and what makes them unique in the lingerie market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to motivate and develop a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or inspired others. Be ready to discuss how you can bring that same energy to Boux Avenue.
✨Emphasise Customer Service Excellence
Boux Avenue prides itself on exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to delivering a top-notch shopping experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability in a fast-paced environment. Practice responding to hypothetical scenarios related to team management, sales strategies, or customer service challenges. This will help you articulate your thought process and decision-making skills effectively.
