At a Glance
- Tasks: Lead a dynamic team to maximise sales and deliver exceptional customer service.
- Company: Join Boux Avenue, a vibrant brand under Theo Paphitis Retail Group.
- Benefits: Enjoy competitive pay, generous discounts, and a fun work environment with social events.
- Other info: Embrace a role that values passion, teamwork, and adaptability.
- Why this job: Be an inspiring brand ambassador while developing your leadership skills in a fast-paced setting.
- Qualifications: Retail management experience at supervisor level or above is essential.
The predicted salary is between 28800 - 42000 £ per year.
Who are we?
Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores.
No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier.
What will your duties be as a Team Manager?
- Maximise sales, through the delivery of excellent selling & service
- Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours
- Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same
- Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time
- Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers
- Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives
- Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
- Support the Store Manager to drive and deliver Balanced Score Card objectives
What are we looking for in you?
- Proven experience within retail management - supervisor level or above
- Passion, enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same
- Experience within a fast-paced multi-tasking environment
- Experience delivering exceptional customer service
- Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team
- Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time
- Ability to react quickly to change and implement it positively
- Clear strong communication skills
Are there any benefits?
In return you will be offered a competitive salary, generous holiday entitlement, fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.
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Team Manager in Manchester employer: Boux Avenue
Boux Avenue is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development alongside competitive benefits such as a generous holiday allowance and exclusive staff discounts. Join us to be part of a passionate team dedicated to enhancing the digital experience in the vibrant e-commerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Manchester
✨Tip Number 1
Familiarise yourself with the Boux Avenue brand and its values. Being able to speak passionately about the brand during your interactions will show that you are a true ambassador, which is key for this role.
✨Tip Number 2
Prepare examples of how you've successfully motivated and developed a team in previous roles. Highlighting your leadership skills will demonstrate your ability to inspire others and manage effectively.
✨Tip Number 3
Showcase your experience in managing sales and customer service. Be ready to discuss specific strategies you've implemented to enhance customer experiences and drive sales in a retail environment.
✨Tip Number 4
Be adaptable and ready to discuss how you've handled change in fast-paced environments. Providing examples of your flexibility and problem-solving skills will resonate well with the expectations of this role.
We think you need these skills to ace Team Manager in Manchester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and skills required for the Team Manager position. Tailor your application to highlight your relevant experience in retail management and your passion for the brand.
Craft a Compelling CV:Ensure your CV showcases your proven experience in retail management, particularly at a supervisory level or above. Highlight specific achievements that demonstrate your ability to motivate teams and drive sales.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the Boux brand and your commitment to delivering excellent customer service. Use examples from your past experiences to illustrate how you can inspire and lead a team effectively.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Boux Avenue
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the Boux brand during the interview. Share specific examples of how you have represented brands in the past and how you can inspire your team to do the same.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in managing teams. Highlight instances where you've successfully motivated and developed team members, showcasing your ability to lead effectively in a retail environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you've had to adapt quickly to changes or overcome obstacles, and be ready to share these stories.
✨Understand Sales and Customer Service Metrics
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you would drive sales and maintain high levels of customer service, as this will demonstrate your understanding of the role's expectations.
