At a Glance
- Tasks: Lead digital product delivery, manage timelines, and ensure high-quality site features.
- Company: Boux Avenue, a trendy London-based lingerie brand with a focus on inclusivity.
- Benefits: Competitive salary, 33 days leave, fun work environment, and staff discounts.
- Other info: Enjoy a vibrant culture with regular social events and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the e-commerce space.
- Qualifications: 3+ years in digital project management, strong BA skills, and hands-on QA experience.
The predicted salary is between 40000 - 50000 £ per year.
Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores.
No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier.
This is a pivotal, execution focused role within our digital product team, reporting to the Head of Digital Product. You will bridge the gap between agreed product priorities and shipped digital product, owning the end-to-end delivery lifecycle for new site features, technical projects, and operational integrations.
Instead of high-level strategy, your focus will be on the ‘how’: gathering detailed requirements, writing bulletproof user stories, managing project timelines, and leading the QA and User Acceptance Testing (UAT) processes. You will also serve as the primary technical point of contact for day-to-day site health and incident management. You are accountable for turning agreed priorities into working, tested and released digital products on time and to high quality.
Main Duties & Responsibilities- Requirements & Business Analysis: Partner with Ecommerce Trading, Retail, and Marketing teams to agreed product requirements into highly detailed technical specifications, functional requirements, and developer-ready Jira user stories.
- Delivery: Lead execution of agreed projects for example launching new carrier/locker delivery methods and site performance/speed optimisation programmes against timelines and scope agreed with the Head of Digital Product.
- End-to-End QA Testing: Own the testing lifecycle for digital projects. This includes writing test scripts, executing manual regression testing, conducting cross-device/mobile responsiveness checks, and verifying that back-end data (orders, payment gateways, inventory) flows accurately.
- UAT & Stakeholder Sign-off: Structure and lead User Acceptance Testing sessions with business stakeholders, ensuring that deliverables meet the original business requirements and are defect-free before deployment.
- Incident Management & Triage: Act as the central triage point for critical site bugs. Investigate issues to isolate whether they are user error, edge cases, or core system failures, and raise precise tickets for developers with clear ‘steps to reproduce’ and data logs.
- Release & Timeline Management: Co-ordinate release schedules with external development partners and eCommerce platform providers, communicating regular, clear project status updates to the wider business.
- 3+ Years of Experience: Proven track record as a Digital Project Manager, Business Analyst, or Delivery-focused Product Manager, specifically within a fast-paced retail or e-commerce environment.
- Strong BA & Agile Skills: Expert-level capability in gathering technical requirements, drafting functional specs, and managing backlogs within Jira or Confluence.
- Hands-on QA/Testing Experience: Comfortable writing test cases and getting stuck into manual system, regression, and data-flow testing.
- Technical Literacy: Strong understanding of e-commerce architecture, back-end logic, and platforms (e.g., Salesforce Commerce Cloud).
- Meticulous Attention to Detail: A perfectionist approach to verifying both front-end execution and back-end logic.
- Commercial Judgment & Prioritisation: Ability to ruthlessly prioritise delivery tasks balancing planned project milestones against immediate, critical site bugs within priorities set by the Head of Digital Product.
- Communication & Resilience: Ability to translate complex technical blockers into plain English for non-technical stakeholders, managing expectations under pressure in a fast-paced environment.
- Execution Mindset: A proactive self-starter who thrives on "the doing," driving progress, and making things happen rather than just managing high-level concepts.
- Competitive salary
- 33 days annual leave, inclusive of bank holidays
- Fun working environment with regular social events
- Eligible to join the enhanced pension scheme after 12 months service
- Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)
Digital Product Delivery Manager in London employer: Boux Avenue
Boux Avenue is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development alongside competitive benefits such as a generous holiday allowance and exclusive staff discounts. Join us to be part of a passionate team dedicated to enhancing the digital experience in the vibrant e-commerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Delivery Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Boux Avenue are looking for when hiring for a Digital Product Delivery Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Boux Avenue for the Digital Product Delivery Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Boux Avenue as a Digital Product Delivery Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Boux Avenue’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Product Delivery Manager.
We think you need these skills to ace Digital Product Delivery Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Boux Avenue, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Boux Avenue's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Boux Avenue. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Boux Avenue
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Boux Avenue uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Boux Avenue. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!