At a Glance
- Tasks: Assist customers with expert bra fitting and optimise sales opportunities.
- Company: Boux Avenue, a trendy lingerie brand based in London.
- Benefits: Competitive salary, generous holiday, fun work environment, and discounts.
- Other info: Flexible hours, including weekends, with a focus on teamwork.
- Why this job: Join a vibrant team and help customers feel confident and fabulous.
- Qualifications: Passion for customer service and previous retail experience.
The predicted salary is between 20000 - 25000 £ per year.
About Boux Avenue
We are a cool, young, London‑based lingerie, nightwear and swimwear brand with 27 stores across the UK and a thriving e‑commerce business. Founded in April 2011, we describe our core aesthetic as a blend of the sweet and the sexy, with bi‑annual collections designed by our in‑house team. We pitch at an 'accessible luxury' price tag and are known for femininity, quality, comfort and fit, backed by a free and expert bra fit service in all of our stores. We are an inclusive brand for everybody, available in sizes 28‑40, A‑G cups and sizes 6‑18.
Responsibilities
- Optimise all sales opportunities
- Assist with the effective implementation of all Boux Avenue systems, procedures, policies and regulations
- Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and, where necessary, offer alternatives
- Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and handle and wrap the merchandise with care
- Assist with the effective implementation of promotions, including point‑of‑sale material and stock displays and help ensure all promotions are implemented on time
- Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
- Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase
- Understand and demonstrate Company values and behaviours
Qualifications
- A passion for providing outstanding customer service
- Previous retail experience
- High levels of energy and enthusiasm, but able to remain calm and focussed under pressure
- Ability to communicate and interact with a broad range of people
- Be resilient and 'spring back' from setbacks
- Flexibility to work varied hours including weekends and nights
- Ability to show a passion for retail and the Boux brand
- Ability to be a clear and confident communicator
- Ability to be proactive and courteous
- Ability to show enthusiasm & commitment
- A hands-on approach to teamwork
Benefits
In return, you will be offered a competitive salary, generous holiday entitlement, a fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.
Boux Avenue Sales AssistantWhite City - London employer: Boux Avenue
Boux Avenue is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about retail and customer service. Located in the heart of London, our team enjoys a competitive salary, generous holiday entitlement, and a fun working environment enriched with regular social events and discounts across our brands. We prioritise employee growth and development, ensuring that every Sales Assistant has the opportunity to thrive and excel within our dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Boux Avenue Sales AssistantWhite City - London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Boux Avenue, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Boux Avenue!
We think you need these skills to ace Boux Avenue Sales AssistantWhite City - London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Boux Avenue, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Boux Avenue and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Boux Avenue that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Boux Avenue
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
