At a Glance
- Tasks: Lead a dynamic team to maximise sales and deliver exceptional customer service.
- Company: Join Boux Avenue, a vibrant brand with a fun working culture.
- Benefits: Enjoy competitive pay, generous holidays, and discounts across multiple brands.
- Other info: Engaging work environment with regular social events and opportunities for growth.
- Why this job: Be a brand ambassador and inspire your team while making a real impact.
- Qualifications: Retail management experience and a passion for delivering great customer experiences.
The predicted salary is between 24960 - 30000 £ per year.
Responsibilities
- Maximise sales through the delivery of excellent selling & service.
- Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours.
- Display a passion for the brand by being an ambassador for the brand & inspire others within the team to deliver the same.
- Follow up and maintain all management controls that are in place including stock, security, admin, cost control, H&S and shrinkage at all times.
- Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers.
- Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives.
- Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently.
- Support the Store Manager to drive and deliver Balanced Score Card objectives.
Qualifications
- Proven experience within retail management - supervisor level or above.
- Passion and enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same.
- Experience within a fast-paced multi-tasking environment.
- Experience delivering exceptional customer service.
- Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team.
- Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time.
- Ability to react quickly to change and implement it positively.
- Clear strong communication skills.
Benefits
In return you will be offered a competitive salary, generous holiday entitlement, fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.
Team ManagerLiverpool One - Liverpool employer: Boux Avenue
Boux Avenue is an exceptional employer that fosters a vibrant and supportive work culture in the heart of Liverpool One. With a focus on employee development, we offer comprehensive training and growth opportunities, alongside competitive salaries and generous benefits, including discounts across our brands. Join us to be part of a passionate team that values your contributions and encourages you to thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team ManagerLiverpool One - Liverpool
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Boux Avenue, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Boux Avenue!
We think you need these skills to ace Team ManagerLiverpool One - Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Boux Avenue, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Boux Avenue and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Boux Avenue that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Boux Avenue
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
