At a Glance
- Tasks: Drive digital improvements and manage product launches for an exciting lingerie brand.
- Company: Boux Avenue, a trendy London-based lingerie and swimwear brand.
- Benefits: Competitive salary, 25 days holiday, staff discounts, and a fun work environment.
- Other info: Join a supportive team with regular social events and growth opportunities.
- Why this job: Be part of a dynamic team shaping the future of e-commerce in fashion.
- Qualifications: 3+ years in product management or business analysis, ideally in retail/e-commerce.
The predicted salary is between 40000 - 50000 £ per year.
Who are we?
Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www. bouxavenue. com.
Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team.
Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores.
No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody.
Available in sizes 28-40, A-G cups and sizes 6-18.
With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier.
The role
This is a pivotal role in our team to drive improvements in our digital experience and bridge the gap between business vision and technical execution.
You will be responsible for defining requirements for new features, ensuring the quality of every release, and serving as the primary point of contact for site health.
From front-end aesthetic perfection to back-end logic and in-store digital tools, you will ensure our digital products and technology empowers our brand.
Main duties & Responsibilities
- Launching new products and features: delivering new projects and site features with end to end ownership
- Cross-Functional
Collaboration: Act as the partner for the Ecom Team (site releases/new functionality) and other teams such as the Store Team (for example order in store/loyalty scheme), ensuring their digital tools are functional and intuitive.
- Requirements & Business Analysis: Translate business goals (from Ecom or Retail teams) into clear, technical user stories and functional specifications.
- Incident Management: Serve as the central point of contact for all site issues and critical site bugs
- Triage: Investigating reported bugs to determine if they are user-error, edge cases, or critical system failures.
- Reporting: Raising precise tickets for developers with clear "steps to reproduce," screen recordings, and impact analysis.
- Support end-to-end QA Testing: Own the testing lifecycle for digital projects.
This includes manual regression testing, mobile responsiveness checks, and verifying that back-end data (orders/inventory) flows correctly.
- UAT & Launch Oversight: Lead User Acceptance Testing sessions with stakeholders, ensuring that what is built actually solves the business problem before it goes live.
- Responsible for key projects to improve online experience such as offering new more convenient delivery methods such as delivery to lockers
- Support major programmes such as improving site speed and performance working closely with multiple parties including our analytics partners, technical development teams and e Commerce platform providers
- Communicating regular status updates of key projects and associated site releases
- Developing business cases to support new site features alongside key stakeholders such as the e Commerce trading teams and performance marketing teams
What are we looking for from you?
- 3+ Years Experience: Proven track record in a product manager / business analyst role, ideally within a fast-paced Retail/E-commerce environment.
- Technical Literacy: Familiarity with e-commerce platforms (e. g., Salesforce Commerce Cloud) and project management tools such as Jira, Trello
- Meticulous Attention to Detail: You have an eye for "pixel-perfection" on the front end and "logic-perfection" on the back end.
- Highly organised: able to manage priorities between a long-term project (e. g., country expansion) and an immediate site bug without losing focus.
- Strong Communication skills: able to explain a user experience or site bug to a non-technical stakeholder in a way that manages their expectations.
- Commercial judgment: able to prioritise workload, projects and product features based on solid commercial judgment
- Drive for Results: tenacious and determined to get things done, drive progress and make things happen
- Hands-on, comfortable with the ‘doing’ - you’ll be happy getting stuck-in to any task to drive growth
- A Self-starter, highly motivated, proactive and positive attitude. Forward thinker who can drive ideas forward
- Super-resilient and comfortable working in a fast-paced and changeable environment (you’ll be able to keep your cool and thrive on a challenge)
- A team player not afraid to get stuck in and help out to deliver results
- Experience working in retail / e Commerce would be preferred
Are there any benefits?
- Competitive salary
- 25 days holiday and bank holidays
- Fun working environment with regular social events
- Eligible to join the enhanced pension scheme after 12 months service
- Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)
- #J-18808-Ljbffr
Digital Product Manager Head Office - Wimbledon employer: Boux Avenue
Boux Avenue is an exceptional employer, offering a vibrant and inclusive work culture that celebrates creativity and collaboration. Located in Wimbledon, employees enjoy a fun working environment with regular social events, competitive salaries, and generous benefits including 25 days of holiday and staff discounts across the Theo Paphitis Retail Group. With a strong focus on employee growth and development, this role as Digital Product Manager provides a unique opportunity to drive impactful digital experiences within a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Manager Head Office - Wimbledon
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Boux Avenue!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Boux Avenue would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Boux Avenue through your school's career services!
We think you need these skills to ace Digital Product Manager Head Office - Wimbledon
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Product Manager Head Office - Wimbledon, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Product Manager Head Office - Wimbledon position at Boux Avenue. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Boux Avenue
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
