At a Glance
- Tasks: Drive digital improvements and manage product launches for an exciting lingerie brand.
- Company: Boux Avenue, a trendy London-based lingerie and swimwear brand.
- Benefits: Competitive salary, 33 days leave, staff discounts, and a fun work environment.
- Other info: Join a supportive team with regular social events and growth opportunities.
- Why this job: Be part of a dynamic team shaping the future of online shopping.
- Qualifications: 3+ years in product management or business analysis, ideally in retail/e-commerce.
The predicted salary is between 40000 - 50000 £ per year.
Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores.
No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-H cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier.
This is a pivotal role in our team to drive improvements in our digital experience and bridge the gap between business vision and technical execution. You will be responsible for defining requirements for new features, ensuring the quality of every release, and serving as the primary point of contact for site health. From front-end aesthetic perfection to back-end logic and in-store digital tools, you will ensure our digital products and technology empowers our brand.
- Main duties & Responsibilities:
- Launching new products and features: delivering new projects and site features with end to end ownership
- Cross-Functional Collaboration: Act as the partner for the Ecom Team (site releases/new functionality) and other teams such as the Store Team (for example order in store/loyalty scheme), ensuring their digital tools are functional and intuitive.
- Requirements & Business Analysis: Translate business goals (from Ecom or Retail teams) into clear, technical user stories and functional specifications.
- Incident Management: Serve as the central point of contact for all site issues and critical site bugs
- Triage: Investigating reported bugs to determine if they are user-error, edge cases, or critical system failures.
- Reporting: Raising precise tickets for developers with clear "steps to reproduce," screen recordings, and impact analysis.
- Support end-to-end QA Testing: Own the testing lifecycle for digital projects. This includes manual regression testing, mobile responsiveness checks, and verifying that back-end data (orders/inventory) flows correctly.
- UAT & Launch Oversight: Lead User Acceptance Testing sessions with stakeholders, ensuring that what is built actually solves the business problem before it goes live.
- Responsible for key projects to improve online experience such as offering new more convenient delivery methods such as delivery to lockers
- Support major programmes such as improving site speed and performance working closely with multiple parties including our analytics partners, technical development teams and eCommerce platform providers
- Communicating regular status updates of key projects and associated site releases
- Developing business cases to support new site features alongside key stakeholders such as the eCommerce trading teams and performance marketing teams
What are we looking for from you?
- 3+ Years Experience: Proven track record in a product manager / business analyst role, ideally within a fast-paced Retail/E-commerce environment.
- Technical Literacy: Familiarity with e‑commerce platforms (e.g., Salesforce Commerce Cloud) and project management tools such as Jira, Trello
- Meticulous Attention to Detail: You have an eye for "pixel-perfection" on the front end and "logic-perfection" on the back end.
- Highly organised: able to manage priorities between a long-term project (e.g., country expansion) and an immediate site bug without losing focus.
- Strong Communication skills: able to explain a user experience or site bug to a non-technical stakeholder in a way that manages their expectations.
- Commercial judgment: able to prioritise workload, projects and product features based on solid commercial judgment
- Drive for Results: tenacious and determined to get things done, drive progress and make things happen
- Hands-on, comfortable with the ‘doing’ – you’ll be happy getting stuck-in to any task to drive growth
- A Self-starter, highly motivated, proactive and positive attitude. Forward thinker who can drive ideas forward
- Super-resilient and comfortable working in a fast-paced and changeable environment (you’ll be able to keep your cool and thrive on a challenge)
- A team player not afraid to get stuck in and help out to deliver results
- Experience working in retail / eCommerce would be preferred
Are there any benefits?
- Competitive salary
- 33 days annual leave, inclusive of bank holidays, plus an additional wellbeing day
- Fun working environment with regular social events
- Eligible to join the enhanced pension scheme after 12 months service
- Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)
Digital Product Manager employer: Boux Avenue
Boux Avenue is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to make a meaningful impact in the digital retail space. With a competitive salary, 33 days of annual leave, and opportunities for professional growth, employees enjoy a fun working environment enriched by regular social events and generous staff discounts across the Theo Paphitis Retail Group. Located in London, this role offers the chance to be part of a dynamic team dedicated to delivering high-quality digital experiences in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Boux Avenue are looking for when hiring for a Digital Product Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Boux Avenue for the Digital Product Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Boux Avenue as a Digital Product Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Boux Avenue’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Product Manager.
We think you need these skills to ace Digital Product Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Boux Avenue, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Boux Avenue's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Boux Avenue. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Boux Avenue
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Boux Avenue uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Boux Avenue. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
