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For Companies At a Glance
- Tasks: Ensure smooth operations and enhance workplace experiences across our stunning locations.
- Company: Join a rapidly growing company redefining workspaces with a vibrant culture.
- Benefits: Competitive salary, bonus potential, generous holiday, and wellness support.
- Why this job: Be part of a team that transforms work into an inspiring experience.
- Qualifications: Bring your passion, personality, and perceptiveness to the role.
- Other info: Enjoy autonomy, growth opportunities, and a fun work environment.
The predicted salary is between 29200 - 37300 £ per year.
Salary: £32,640 plus bonus (up to £10,000)
You might not have heard of us (yet), but we’re quickly becoming one of the coolest names shaping the future of how people work. With 40+ beautifully designed workplaces across London (and beyond), we create offices and coworking spaces that spark creativity, connection and growth for small businesses. Some of our spaces have gyms, rooftops, and event spaces too. Think five-star hotel vibes… but for work.
The Role
As an Operations & Experience Manager at Boutique, you’ll play a pivotal role in making sure that your region runs like clockwork. You’ll have full focus on operational performance across your workplaces – client satisfaction, operational excellence, renewals, and team growth. Reporting to the General Manager for your region, you’ll thrive in a matrix structure. You’ll be supported by a Senior Operations & Experience Manager and you will be helping to support a number of Workplace Experience Managers, and will sit alongside a Business Development Manager. Your mission: ensure your workplaces are flawless, buzzing, and seamless.
What We’re Looking For
Passion. Personality. Perceptiveness. Bring these, and you’re already halfway there.
What We Offer
- We’ll give you autonomy, growth, and skills you can carry forward.
- 28 days holiday + option to buy 5 more
- Birthday off + closed between Christmas and New Year
- Company pension
- Cycle to work scheme
- Social events, volunteer days, and wellness support
- Refer-a-friend bonus, anniversary rewards, eye tests, flu jab, and (lots) more
Join the Boutique team and make work feel less like work.
Operations & Experience Manager in London employer: Boutique Workplace Co
Contact Detail:
Boutique Workplace Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Experience Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Operations & Experience Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion shine through. Be genuine, share your experiences, and don’t be afraid to show what makes you unique. Remember, they’re looking for someone who fits into their vibrant culture.
✨Tip Number 3
Prepare for those interviews! Research the company and understand their values and mission. Think about how your skills can contribute to making their workplaces flawless and buzzing. Practice common interview questions and have some examples ready to showcase your operational excellence.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Boutique team. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Operations & Experience Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for creating amazing workspaces shine through. We want to see how excited you are about making a difference in our clients' experiences!
Tailor Your CV: Make sure your CV is tailored to the Operations & Experience Manager role. Highlight relevant experience and skills that align with our mission of operational excellence and client satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Boutique. Share your personality, your perceptiveness, and any unique experiences that make you stand out from the crowd.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Boutique Workplace Co
✨Know the Company Inside Out
Before your interview, take some time to research the company’s culture, values, and recent developments. Understanding how Boutique creates inspiring workspaces will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Passion for Operations
As an Operations & Experience Manager, your passion for operational excellence is key. Prepare examples from your past experiences where you've improved processes or enhanced client satisfaction. This will demonstrate your ability to thrive in a fast-paced environment and contribute to the seamless running of their workplaces.
✨Emphasise Team Collaboration
Since you'll be working closely with various managers and teams, highlight your teamwork skills. Share specific instances where you've successfully collaborated with others to achieve a common goal. This will reassure them that you can navigate the matrix structure effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to client satisfaction or how they measure operational performance. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
