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- Tasks: Create a warm dining experience for residents and ensure high-quality food service.
- Company: Join a family-run care provider that values compassion and community.
- Benefits: Enjoy competitive pay, free lunches, and 24/7 support from experts.
- Other info: Opportunities for growth and recognition in a dynamic team.
- Why this job: Make a real difference in residents' lives while working in a vibrant environment.
- Qualifications: Strong people skills and attention to detail are essential.
The predicted salary is between 20000 - 25000 £ per year.
Join Our Team as a Host(ess) at Brampton Manor by Boutique Care Homes!
About Boutique Care Homes
Boutique Care Homes is a family‑run care provider, we pride ourselves on providing compassionate care, with true family values, ensuring your loved one lives a fulfilled life, enjoying fresh, nutritious home‑cooked food and a choice of activities and entertainment in their later life. Our team is dynamic and energetic, evolving with the times, ensuring safety and well‑being come first, providing you peace of mind that your loved one is well cared for.
Why Boutique Care Homes?
- Competitive salary
- Company pension
- Free team lunches
- Free employee expert counselling & support from qualified advisors, 24 hours a day, 7 days a week
- Refer a friend incentive scheme
- Blue Light Card discounts
- BCH quarterly recognition awards
- Long service awards
Job Description
As a Host(ess) in our care home, you play a pivotal role in creating a warm, welcoming, and enjoyable dining environment for our residents. Your primary responsibility is to ensure a high quality of food and beverage service within the care home, with a focus on adhering to therapeutic diets, correct portioning of foods and proper serving methods. By doing so, you contribute to providing an enticing dining experience that enhances the overall well‑being of our residents.
Key Responsibilities
- Greet residents and guests with a friendly and welcoming demeanour.
- Escort residents to their tables and assist them with seating arrangements.
- Ensure that tables are set appropriately and are visually appealing.
- Take food and beverage orders from residents, ensuring accuracy and attention to special dietary requirements.
- Familiarise yourself with the dietary needs and restrictions of each resident.
- Ensure that meals are served in accordance with prescribed therapeutic diets and portion sizes.
- Maintain a clean and organised dining area, including clearing tables, sanitising surfaces, and resetting tables for the next meal service.
- Adhere to all food safety and hygiene protocols.
- Report any safety concerns or maintenance issues to the appropriate managers.
- Communicate effectively with residents and their families, addressing any concerns or requests promptly and professionally.
- Collaborate closely with the kitchen team and other team members to ensure a smooth dining service.
- Engage in activities and lifestyle across all departments to provide a vibrant environment for residents.
- Develop and maintain positive relationships with all residents, family, visitors and colleagues.
- Dress as per company policy, immaculate at all times.
- Provide an outstanding level of customer service.
- Communicate resident concerns, needs and requests to relevant team.
- Liaise with the care team concerning any changes in a resident’s dietary habits, in particular where a resident refuses food.
- Complete any mandatory training specified during the induction and thereafter to ensure that you are competent to fulfil the responsibilities of your role.
- Attend team meetings and training sessions as required for the better performance of your duties.
Skills, Qualifications & Experience
- Good people & relationship building skills.
- Positive work ethics.
- Ability to organise and prioritise workload.
- Ability to work using own initiative.
- Full working knowledge of Health & Safety.
- Full working knowledge of Safe Food, Better Business Regulations.
- Good record keeping skills.
- Attention to detail.
- Basic Food Hygiene Level 2 or above.
If you're ready to make a difference and help us make a positive impact on the lives of our residents, apply today by submitting your CV!
Host(ess) in Newmarket employer: Boutique Care Homes
Contact Detail:
Boutique Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host(ess) in Newmarket
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boutique Care Homes. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Host(ess), you'll be interacting with residents and their families all day. Think about how you can showcase your friendly demeanour and relationship-building skills during the interview. Maybe even role-play with a friend!
✨Tip Number 3
Be ready to discuss your attention to detail. In this role, it's crucial to get dietary needs right and maintain a clean dining area. Prepare examples from your past experiences where you've demonstrated these skills, so you can impress the interviewers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Boutique Care Homes. So, get your CV ready and hit that apply button!
We think you need these skills to ace Host(ess) in Newmarket
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for providing care and creating a welcoming environment for our residents.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the Host(ess) role. Focus on your people skills, attention to detail, and any previous experience in hospitality or care settings.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boutique Care Homes
✨Know the Company Values
Before your interview, take some time to understand Boutique Care Homes' family values and commitment to compassionate care. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Host(ess), you'll be interacting with residents and their families regularly. Prepare examples from your past experiences where you've demonstrated excellent customer service or built positive relationships. This will highlight your suitability for the role.
✨Familiarise Yourself with Dietary Needs
Since the role involves adhering to therapeutic diets, brush up on common dietary restrictions and how to accommodate them. Being knowledgeable about this will impress your interviewers and show that you're ready to take on the responsibilities of the position.
✨Dress to Impress
First impressions matter! Make sure to dress immaculately for your interview, reflecting the professional standards expected at Boutique Care Homes. This not only shows respect for the interview process but also aligns with the company's emphasis on presentation.