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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch estate management and community development services.
- Company: Join BVT, a mission-driven organisation focused on creating thriving communities.
- Benefits: Enjoy 32 days holiday, flexible working, and a competitive pension scheme.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong leadership experience and a passion for customer service are essential.
- Other info: Opportunities for personal growth and a supportive work environment await you.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Are you interested in estate, property and leasehold management, have great people skills and a desire to make a difference? Then this is an unmissable opportunity to work for an organisation like BVT. We are looking for an Estates & Stewardship Manager to work in Lawley, being part of our Estates & Stewardship Team, to deliver expert estate management, stewardship, property alterations, community development and guidance to a wide range of customers.
Responsibilities
- Lead the Estates and Stewardship Team to deliver a consistently high quality, Estates and Stewardship service (tenure neutral) to our residents and communities.
- Be a key member of the Estates and Stewardship Services Leadership Team, supporting the Head of Service with the development and implementation of organisational and team
- Lead on the development and review of policy, processes and system improvements and the creation and delivery of your Team Plans.
- Lead, manage, coach and develop the Estates and Stewardship Team to ensure continual improvement in business performance, value for money and customer satisfaction.
- Work in partnership across BVT and external partners to ensure delivery of BVT’s Corporate Plan, legislative and regulatory compliance.
Candidate Profile
You will be values driven and focused on delivering great services.
We look for talented people from a wide range of backgrounds who are just as passionate about our values of partnership, fairness, quality, integrity and innovation as we are.
You will bring drive, tenacity, a credible track record of leadership and of building strong, supportive and effective working relationships with key stakeholders that deliver real and valuable outcomes. You will bring the following key experience and skills for the role:
- Good Standard of education or relevant professional qualification Or significant experience in the sector
- Strong leadership skills in teams achieving business goals, KPIs and team and individual targets.
- Financial and performance management, including management of budgets and delivering value for money.
- Excellent track record of identifying and implementing improvements to services and processes.
- Demonstrable experience of strong partnership working and contract management.
- Experience of working in Estate Management, Housing, Building, Property or Planning (or a combination)
- Customer focused and a commitment to quality and a positive customer experience.
- Excellent communication, organisational, problem solving and ICT skills.
- Flexibility of working to meet service expectations which will include evenings and weekends.
Benefits
- Basic 32 days holiday (29 days basic, 3 days at Christmas) plus 8 statutory days.
- Flexible Working.
- A competitive employer contributed pension scheme of 10%
- Healthcare scheme which is free to all employees offering cashback towards optical, dental, therapy treatments, consultations and scans together with counselling sessions and a 24 hour helpline
- Savings on leisure activities with Trust Treats, offering discounted products and services both online and on the high street. You can make savings on your everyday shopping, holidays and insurance.
- Enhanced maternity, paternity, adoption and shared parental leave.
- Extensive support towards learning and development ensuring that all staff are offered opportunities to develop their skills and careers.
- Life assurance 4x annual salary.
Meet BVT – who we are and what do we do?
Creating and sustaining communities where people can thrive is our mission and is based on the principles and legacy of our founder, George Cadbury. We are inspired by his legacy, but not afraid to be bold and innovative to meet the needs of people today and in the future. We provide a diverse and comprehensive range of services to communities in Birmingham and Telford. We own and manage some 8,000 properties, and have significant estate management, commercial and agricultural portfolios.
To understand more about our work, including our aims of place-shaping, community building, championing people and providing great homes, you can read our Corporate Plan 2023-32 at https://www.bvt.org.uk/publications/corporate-plan-summary-2023-32/
Visit: www.bourvillagetrust.co.uk for more information on how to apply
If you require reasonable adjustments and/or support in completing our application process, please contact the HR team by calling on 01216671148 or email HR@bvt.org.uk. If you are experiencing issues with the website or accessing the application form, please use the same contact details.
Closing date: Tuesday 26th August 2025
Interview dates: Stage 1 – 3rd and 4th September 2025
Stage 2 – 12th September 2025
Strictly no agencies.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Customer Service
Industries
- Non-profit Organizations, Housing and Community Development, and Housing Programs
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Estates & Stewardship Manager employer: Bournville Village Trust
Contact Detail:
Bournville Village Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates & Stewardship Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BVT and understanding their values. Be ready to discuss how your experience aligns with their mission of creating thriving communities. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Estates & Stewardship Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for estate management and community development shine through. We want to see how your values align with ours, so don’t hold back on sharing why you’re excited about this role!
Tailor Your Experience: Make sure to highlight your relevant experience in estate management or similar fields. We’re looking for strong leadership skills and a track record of delivering results, so be specific about your achievements and how they relate to the job.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us easily understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bournville Village Trust
✨Know Your Stuff
Make sure you understand the ins and outs of estate management and stewardship. Brush up on relevant policies, processes, and any recent changes in legislation that might affect the role. This will show your commitment and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you achieved business goals or improved team performance. Highlight your ability to coach and develop others, as this is crucial for the Estates & Stewardship Manager role.
✨Demonstrate Your Customer Focus
Be ready to discuss how you've prioritised customer satisfaction in previous roles. Share stories that illustrate your commitment to delivering quality services and how you've built strong relationships with stakeholders. This aligns perfectly with the values of partnership and fairness.
✨Ask Thoughtful Questions
Prepare some insightful questions about BVT's Corporate Plan and how the Estates & Stewardship Team contributes to it. This shows your genuine interest in the organisation and helps you understand how you can make a difference if you get the job.