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- Tasks: Support students with wellbeing issues and facilitate communication between faculties and Student Services.
- Company: Bournemouth University is a globally recognised institution focused on inspiring learning and enriching society.
- Benefits: Flexible working options, part-time hours, and a supportive team environment.
- Why this job: Make a real impact on student wellbeing while gaining valuable experience in a dynamic setting.
- Qualifications: Experience in welfare support, excellent communication skills, and the ability to handle challenging situations.
- Other info: This is a fixed-term role covering maternity leave, perfect for those seeking part-time work.
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Student Support and Engagement Coordinator (Part Time/Fixed Term Only), Bournemouth
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Client:
Bournemouth University
Location:
Bournemouth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e971b4a15450
Job Views:
20
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research, and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives, and experiences that help to build our global learning community.
Reporting to the Manager, you will support students by being the first point of contact for any wellbeing issues, and for any member of staff who has concerns about a student. You will also provide a link between faculties and Student Services on areas of student concerns, including non-engagement and general wellbeing issues that impact upon the students ability to successfully complete their programme.
With experience in addressing and providing first line response to welfare issues for adult learners and vulnerable groups, you will have exceptional interpersonal skills, including empathy, an understanding of professional boundaries, and the ability to work within these at all times. You will have a good understanding of confidentiality and data protection issues and its essential that you’ll be able to demonstrate a confident approach in dealing with challenging situations.
The post is all year round and applicants must have excellent communication, literacy, IT skills and be able to work on their own initiative as well as being part of a team. This area of Student Services is a high-pressure environment so applicants must demonstrate an ability to be calm, be able to multi-task efficiently and be fully aware of professional boundaries.
This position is offered on a fixed-term basis from 1st August until 30th April , to cover the maternity leave of an established member of staff. Consideration may also be given to the position being offered as a secondment opportunity, but this would need to be discussed with their line managers prior to application.
This post is available part-time for 30hrs hours per week.
A detailed job description and person specification are available from our website together with an online application form. Alternatively, please telephone (24 hour answerphone) quoting the appropriate reference (SSS).
If you require any further information please contact Jacquie O’Brien, Manager at
BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Closing Date: (Midnight) Monday 22nd July
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Student Support and Engagement Coordinator (Part Time/Fixed Term Only) employer: Bournemouth University
Contact Detail:
Bournemouth University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support and Engagement Coordinator (Part Time/Fixed Term Only)
✨Tip Number 1
Familiarise yourself with Bournemouth University's values and mission. Understanding their commitment to inclusivity and student wellbeing will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former staff in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your interpersonal skills by preparing examples of how you've successfully handled challenging situations in the past. This will showcase your ability to remain calm and professional under pressure.
✨Tip Number 4
Research common wellbeing issues faced by adult learners and vulnerable groups. Being knowledgeable about these topics will allow you to engage more effectively with students and staff during your application process.
We think you need these skills to ace Student Support and Engagement Coordinator (Part Time/Fixed Term Only)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Student Support and Engagement Coordinator position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience you have in student support, welfare issues, or working with vulnerable groups. Use specific examples to demonstrate your interpersonal skills and ability to handle challenging situations.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your CV and cover letter reflect your strong literacy and IT skills. Consider including examples of how you've effectively communicated in past roles.
Prepare a Strong Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also conveys your passion for supporting students and enhancing their wellbeing. Make sure to address how you can contribute to Bournemouth University's vision and values.
How to prepare for a job interview at Bournemouth University
✨Show Your Empathy
As a Student Support and Engagement Coordinator, you'll be dealing with students' wellbeing. Make sure to demonstrate your empathy during the interview by sharing relevant experiences where you've supported others in challenging situations.
✨Understand Professional Boundaries
It's crucial to maintain professional boundaries in this role. Be prepared to discuss how you would handle sensitive information and ensure confidentiality, as well as how you would navigate challenging conversations with students.
✨Highlight Your Communication Skills
Excellent communication is key for this position. Use the interview to showcase your ability to communicate clearly and effectively, both verbally and in writing. Consider providing examples of how you've successfully communicated in previous roles.
✨Demonstrate Your Ability to Multi-task
This role can be high-pressure, so it's important to show that you can handle multiple tasks efficiently. Prepare to discuss specific instances where you've successfully managed competing priorities or worked under pressure.
