At a Glance
- Tasks: Support the student record system and enhance processes for a diverse university community.
- Company: Bournemouth University, a leading institution focused on inspiring learning and advancing knowledge.
- Benefits: 30 days annual leave, hybrid working, free campus travel, and local business discounts.
- Other info: Flexible working options available to help balance work and personal life.
- Why this job: Join a dynamic team and make a real impact on students' academic journeys.
- Qualifications: Experience in system support, strong analytical skills, and excellent teamwork abilities.
The predicted salary is between 30000 - 40000 € per year.
We are offering an exciting opportunity for a highly motivated and professional individual to join the Student Records and Reporting team. You will support the provision of a high‑quality and responsive service, ensuring that the student record system effectively supports the University’s large and diverse community throughout the academic lifecycle from application to graduation. You will play a pivotal role in maintaining the operational management and technical configuration of the student record. This includes providing specialist advice, guidance and support to all stakeholders, driving continuous improvement of both student records processes and data.
Key responsibilities include:
- Facilitating the academic year rollover of technical student record developments
- Managing a range of system‑administration tasks such as coordinating user access, data imports, testing software upgrades
- Contributing to the management of large and complex datasets
We are looking for someone with experience of providing advanced system support in an administrative and/or advisory role, who can thrive in a team environment where flexibility and adaptability are essential.
Essential skills and attributes:
- Analytical thinking
- Strong attention to detail
- Logical problem solving
- Excellent teamwork
- Communication
- Planning and organising diverse workload
You will receive 30 days annual leave plus seasonal closure (between Christmas and New Year), free travel between two vibrant campuses, hybrid working and enjoy corporate discounts from numerous local businesses and services.
For further information, or an informal discussion, please contact Jon Mildenhall, Student Records and Reporting Manager, Academic Services by e‑mail: jmildenhall@bournemouth.ac.uk.
This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position.
About the department:
The Student Records and Reporting Team is part of the Academic Registry Department within Academic Services. Academic Services creates an enabling academic environment, which shares expertise, builds capabilities and inspires stakeholders through sector‑leading, user‑centred processes and outstanding service delivery.
About us:
Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross‑section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Student Records System Support Technician employer: Bournemouth University
Bournemouth University is an exceptional employer, offering a vibrant and inclusive work culture that values diversity and promotes employee growth. With 30 days of annual leave, hybrid working options, and corporate discounts, staff enjoy a supportive environment that encourages a healthy work-life balance while contributing to a leading institution dedicated to inspiring learning and advancing knowledge.
StudySmarter Expert Advice🤫
We think this is how you could land Student Records System Support Technician
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bournemouth University on LinkedIn. A friendly chat can give you insider info about the role and help you stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to system support and teamwork. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your analytical thinking! Bring examples of how you've tackled complex datasets or improved processes in previous roles. This will demonstrate your ability to thrive in a dynamic environment like the Student Records and Reporting Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Student Records System Support Technician
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with student record systems and administrative support. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Team Spirit:Since teamwork is key in our environment, share examples of how you've collaborated with others in previous roles. We love to see candidates who can thrive in a team setting, so let us know how you contribute to group success!
Be Detail-Oriented:Attention to detail is crucial for this role, especially when managing complex datasets. Make sure your application is free from typos and errors, and consider including specific instances where your attention to detail made a difference in your work.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Bournemouth University
✨Know Your Systems
Familiarise yourself with the student record systems used in higher education. Understand their functionalities and how they support the academic lifecycle. This will show your technical knowledge and readiness to contribute from day one.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex data issues or system administration tasks in the past. Highlight your analytical thinking and logical problem-solving abilities, as these are crucial for the role.
✨Emphasise Teamwork and Communication
Be ready to discuss your experience working in teams and how you’ve communicated effectively with diverse stakeholders. This role requires collaboration, so demonstrating your ability to work well with others is key.
✨Ask Insightful Questions
Prepare thoughtful questions about the Student Records and Reporting team and its goals. This shows your genuine interest in the role and helps you understand how you can contribute to continuous improvement within the department.
