About the role
As an integral part of the Student Services team, the Student Money Adviser will be responsible for providing a professional, accurate, effective and efficient student money advice service to all students, student representatives and staff on all areas of student funding. You will be supporting students in accessing the various funding streams that may be available to support their studies, as well as assessing applications for financial support.
Part of the role will be to educate students on financial awareness, which includes outreach and creating content to deliver to students.
Our ideal candidate will have experience of working in a public facing role, providing advice and guidance in a regulated environment. With excellent interpersonal and numeracy skills, knowledge of student finance would be an advantage but not essential. Student Services work as a team and have to deal with some complex and challenging circumstances, so the ability to be flexible in approach and to remain calm under pressure are important attributes.
We are committed to providing a safe environment for all students and staff. This position is required to undertake regulated activity and therefore is subject to a satisfactory DBS Disclosure. Further information on BU’s safeguarding policies on safeguarding vulnerable groups can be found online.
This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position. For more information, please visit https://www.gov.uk/skilled-worker-visa/your-job.
About the department
Student Services is made up of a variety of different departments, all of whom provide a wide range of support to our students. Our goal is to provide students with the opportunity to reach their full potential by ensuring that their personal and social needs are met, and that they are well placed to make the most of their future career prospects through skills support and careers development. Every individual is different, and we understand the importance of different voices, experiences, perspectives and backgrounds to bolster creativity and innovation.
Benefits
- PAY – a competitive salary with opportunities for pay progression
- PENSION – a valuable defined benefit pension with generous employer contributions
- HOLIDAY – Annual leave entitlement of 30 days plus bank holidays and winter closure (pro rata if part time)
- WORK LIFE BALANCE – flexible working arrangements including opportunities for hybrid working and flexitime (role dependant)
You will also have access to a wide range of voluntary benefits:
- Health & Wellbeing: Employee assistance programme, dental care scheme, health cash plan
- Financial & Discounts: Discounts including a reduction of fees for family members who study at BU
- Travel: Cycle to work scheme, secure bike stores, showers and lockers, free bus travel between campuses, discounted bus travel
- Sports & Activities: Sport BU has a wide range of activities which staff can access
- Family: Enhanced maternity, paternity and adoption leave, on-site nursery with discounts for BU staff
- Modern, vibrant campus locations: Bright and flexible work and meeting spaces, with on-site food outlets and coffee shops
Information for Applicants
We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
