At a Glance
- Tasks: Welcome visitors and assist with front-of-house duties at Bournemouth University.
- Company: Bournemouth University, a vibrant hub for students and staff.
- Benefits: Flexible hours, friendly environment, and valuable experience in customer service.
- Other info: Great opportunity to enhance your CV while working in a dynamic campus setting.
- Why this job: Be the face of the university and connect with diverse people every day.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 31500 - 38500 £ per year.
Bournemouth University is recruiting a Part-Time Receptionist on a 12-month fixed-term contract, working 22 hours per week on Mondays, Tuesdays and Fridays. You will rotate between three busy reception points on the Talbot and Lansdowne Campuses, greeting staff, students, visitors and guests from around the world.
You will handle front-of-house reception and switchboard duties, respond to access control enquiries, and help people find their way around campus while delivering a warm, professional service.
Part-Time Front Desk & Visitor Experience Associate in Poole employer: Bournemouth University
Bournemouth University is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to professional development opportunities while contributing to impactful projects that enhance the university's operations. The vibrant culture and commitment to continuous improvement make this a rewarding place to advance your career in the heart of Bournemouth.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Visitor Experience Associate in Poole
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bournemouth University and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bournemouth University and let us see your personality shine through!
We think you need these skills to ace Part-Time Front Desk & Visitor Experience Associate in Poole
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bournemouth University.
Get Familiar with Our Brand:Before applying, take some time to learn about Bournemouth University and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bournemouth University
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bournemouth University.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bournemouth University will surely appreciate.
