Student Support & Engagement Coordinator in Bournemouth
Student Support & Engagement Coordinator

Student Support & Engagement Coordinator in Bournemouth

Bournemouth Full-Time 1300 - 1600 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Support students with wellbeing issues and connect them to necessary services.
  • Company: Bournemouth University, a leading institution for inspiring learning and enriching society.
  • Benefits: Flexible working options, inclusive environment, and opportunities for personal growth.
  • Why this job: Make a real difference in students' lives while developing your skills in a supportive setting.
  • Qualifications: Experience in welfare support, strong communication skills, and ability to handle challenging situations.
  • Other info: Join a diverse team committed to creating an inclusive community.

The predicted salary is between 1300 - 1600 £ per month.

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research, and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives, and experiences that help to build our global learning community.

Reporting to the Manager, you will support students by being the first point of contact for any wellbeing issues, and for any member of staff who has concerns about a student. You will also provide a link between faculties and Student Services on areas of student concerns, including non‑engagement and general wellbeing issues that impact upon the students’ ability to successfully complete their programme.

With experience in addressing and providing first line response to welfare issues for adult learners and vulnerable groups, you will have exceptional interpersonal skills, including empathy, an understanding of professional boundaries, and the ability to work within these at all times. You will have a good understanding of confidentiality and data protection issues and it is essential that you’ll be able to demonstrate a confident approach in dealing with challenging situations.

The post is all‑year round and applicants must have excellent communication, literacy, IT skills and be able to work on their own initiative as well as being part of a team. This area of Student Services is a high‑pressure environment so applicants must demonstrate an ability to be calm, be able to multi‑task efficiently and be fully aware of professional boundaries.

A detailed job description and person specification are available from our website together with an online application form. Alternatively, please telephone (24 hour answerphone) quoting the appropriate reference (SSS). If you require any further information please contact Jacquie O’Brien, Manager at BU values and is committed to an inclusive working environment.

We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Closing Date (Midnight) Tuesday 6th August Interview Date TBA

Student Support & Engagement Coordinator in Bournemouth employer: Bournemouth University

Bournemouth University is an exceptional employer that prioritises the wellbeing and development of its staff, fostering a diverse and inclusive work culture. With a commitment to flexible working arrangements and a supportive environment, employees are encouraged to grow both personally and professionally while contributing to a vibrant academic community. The role of Student Support & Engagement Coordinator offers a unique opportunity to make a meaningful impact on students' lives in a dynamic and collaborative setting.
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Contact Detail:

Bournemouth University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support & Engagement Coordinator in Bournemouth

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Bournemouth University on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.

✨Tip Number 2

Prepare for the interview by practising common questions related to student support and engagement. We recommend role-playing with a friend to boost your confidence and refine your responses.

✨Tip Number 3

Showcase your interpersonal skills during the interview. Share specific examples of how you've handled challenging situations in the past, especially those involving wellbeing issues.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Bournemouth University.

We think you need these skills to ace Student Support & Engagement Coordinator in Bournemouth

Interpersonal Skills
Empathy
Understanding of Professional Boundaries
Confidentiality Awareness
Data Protection Knowledge
Crisis Management
Communication Skills
Literacy Skills
IT Skills
Initiative
Teamwork
Multi-tasking
Calmness Under Pressure
Experience with Adult Learners and Vulnerable Groups

Some tips for your application 🫡

Know the Role: Before you start writing, make sure you really understand what the Student Support & Engagement Coordinator role is all about. Dive into the job description and highlight key responsibilities and skills that resonate with your experience. This will help you tailor your application to show us you're the perfect fit!

Show Your Empathy: Since this role involves supporting students with wellbeing issues, it’s crucial to showcase your interpersonal skills. Share specific examples of how you've handled challenging situations or supported individuals in need. We want to see that you can connect with people and maintain professional boundaries.

Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon. Make sure your points are easy to follow, and don’t forget to proofread for any typos or grammatical errors. A polished application shows us you pay attention to detail!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the necessary information and resources to help you along the way!

How to prepare for a job interview at Bournemouth University

✨Know Your Stuff

Make sure you understand Bournemouth University's vision and values. Familiarise yourself with their approach to student wellbeing and engagement. This will help you align your answers with what they’re looking for.

✨Show Your Empathy

As a Student Support & Engagement Coordinator, empathy is key. Prepare examples from your past experiences where you've successfully supported students or handled sensitive situations. This will demonstrate your interpersonal skills and understanding of professional boundaries.

✨Stay Calm Under Pressure

Given the high-pressure environment, think of scenarios where you’ve had to multi-task or remain calm in challenging situations. Share these stories during your interview to showcase your ability to handle stress effectively.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.

Student Support & Engagement Coordinator in Bournemouth
Bournemouth University
Location: Bournemouth
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  • Student Support & Engagement Coordinator in Bournemouth

    Bournemouth
    Full-Time
    1300 - 1600 £ / month (est.)
  • B

    Bournemouth University

    1000+
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