At a Glance
- Tasks: Support the student record system and enhance processes for a diverse university community.
- Company: Join Bournemouth University, a leading institution committed to inspiring learning and advancing knowledge.
- Benefits: Enjoy 30 days annual leave, hybrid working, free campus travel, and local business discounts.
- Other info: Flexible working options available in a collaborative and inclusive environment.
- Why this job: Make a real impact on students' academic journeys from application to graduation.
- Qualifications: Experience in system support, strong analytical skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 € per year.
We are offering an exciting opportunity for a highly motivated and professional individual to join the Student Records and Reporting team. You will support the provision of a high quality and responsive service, ensuring that the student record system effectively supports the University’s large and diverse community throughout the academic lifecycle from application to graduation.
You will play a pivotal role in maintaining the operational management and technical configuration of the student record. Providing specialist advice, guidance and support to all stakeholders, you will drive continuous improvement of both student records processes and data. You will be responsible for facilitating the academic year rollover of technical student record developments, managing a range of system administration tasks such as coordinating user access, data imports, testing software upgrades and contributing to the management of large and complex datasets.
You will ideally have experience of providing advanced system support in an administrative and/or advisory role as well as thriving in a team environment where flexibility and adaptability are essential. You will be committed to working collaboratively with colleagues across the University, learning and applying knowledge of the system to support business requirements.
The successful candidate will possess strong analytical skills, excellent attention to detail and a logical and systematic approach to problem solving. You will have excellent team working and communication skills and be experienced at organising and planning a diverse workload.
You will receive 30 days annual leave plus seasonal closure (between Christmas and New Year), free travel between two vibrant campuses, hybrid working, and enjoy corporate discounts from numerous local businesses and services.
This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position.
About the department: The Student Records and Reporting Team is part of the Academic Registry Department within Academic Services. Academic Services creates an enabling academic environment, which shares expertise, builds capabilities and inspires stakeholders through sector leading, user centred processes and outstanding service delivery.
About us: Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Student Records System Support Technician in Bournemouth employer: Bournemouth University
Bournemouth University is an exceptional employer, offering a vibrant and inclusive work culture that values diversity and collaboration. As a member of the Student Records and Reporting team, you will benefit from 30 days of annual leave, hybrid working options, and free travel between our two dynamic campuses, all while contributing to a meaningful mission of enriching society through education and research. With a commitment to employee growth and a supportive environment, this role provides an excellent opportunity for professional development within a globally recognised institution.
StudySmarter Expert Advice🤫
We think this is how you could land Student Records System Support Technician in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the university through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the Student Records and Reporting team. Understand their processes and think about how your skills can contribute to their goals. Show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves technical support and data management, be ready to tackle some hypothetical scenarios during the interview. This will show that you can think on your feet and handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Bournemouth University.
We think you need these skills to ace Student Records System Support Technician in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Student Records System Support Technician. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples in your application that demonstrate your problem-solving abilities. We love seeing how you approach challenges logically and systematically, so share those stories!
Highlight Teamwork and Communication:This position thrives in a collaborative environment, so make sure to emphasise your teamwork and communication skills. We’re looking for someone who can work well with others, so share instances where you’ve successfully collaborated with colleagues.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our amazing team there!
How to prepare for a job interview at Bournemouth University
✨Know the System Inside Out
Before your interview, make sure you have a solid understanding of the student record system and its functionalities. Familiarise yourself with common issues and solutions, as well as any recent updates or changes. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves collaboration with various stakeholders, be prepared to discuss your experiences working in teams. Share specific examples where you contributed to a project or helped resolve a conflict. Highlighting your adaptability and communication skills will demonstrate that you can thrive in a team environment.
✨Prepare for Problem-Solving Scenarios
Expect to face some problem-solving questions during the interview. Think of past challenges you've encountered in similar roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and logical approach to resolving issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.
