At a Glance
- Tasks: Maintain accurate student data and improve processes in a collaborative team.
- Company: Bournemouth University, a leading institution committed to inspiring learning and enriching society.
- Benefits: 30 days annual leave, hybrid working, free campus travel, and local business discounts.
- Other info: Open to current Bournemouth University staff only; flexible working options available.
- Why this job: Join a dynamic team and make a real impact on student records and services.
- Qualifications: Experience in administration, attention to detail, and excellent customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly motivated Student Records Officer to join the newly established Student Records Team within Academic Services. The role will be key to maintaining accurate data in our Student Records system, SITS, particularly in areas such as student loans, enrolment, curriculum and assessment.
As an experienced administrator, you will be a team player who is organised and efficient and who enjoys working with data. You will need great attention to detail, and a methodical approach for improving processes, combined with excellent customer service skills. You will work collaboratively with colleagues across BU and liaise externally with the Student Loans Company.
You will receive 30 days annual leave plus seasonal closure (between Christmas and New Year), free travel between two vibrant campuses, hybrid working, and enjoy corporate discounts from numerous local businesses and services.
This permanent position is open to Bournemouth University staff and agency staff currently working at Bournemouth University only. This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position.
About the department: The Student Records and Reporting Team is part of the Academic Registry Department within Academic Services. Academic Services creates an enabling academic environment, which shares expertise, builds capabilities and inspires stakeholders through sector leading, user centred processes and outstanding service delivery.
About us: Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Student Records Officer (Internal Only) in Bournemouth employer: Bournemouth University
Bournemouth University is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Student Records Officer, you will benefit from generous annual leave, hybrid working options, and corporate discounts, all while contributing to a vibrant academic community dedicated to inspiring learning and advancing knowledge. Join us in a role that not only values your skills but also encourages collaboration and innovation across our diverse teams.
StudySmarter Expert Advice🤫
We think this is how you could land Student Records Officer (Internal Only) in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections at Bournemouth University. A friendly chat can open doors and give you insights into the Student Records Team that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by brushing up on your data management skills. Think about examples from your past experiences where you've demonstrated attention to detail and improved processes. We want to see how you can bring that to the table!
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've handled challenging situations with students or colleagues. Remember, this role is all about collaboration and support, so let your personality shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team at Bournemouth University.
We think you need these skills to ace Student Records Officer (Internal Only) in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Student Records Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Attention to Detail:Since this role involves maintaining accurate data, it's crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before submitting it to us.
Highlight Your Team Player Skills:We love a good team player! In your application, share examples of how you've collaborated with others in previous roles. This will show us that you're ready to work closely with our Student Records Team.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the position!
How to prepare for a job interview at Bournemouth University
✨Know Your Data
As a Student Records Officer, you'll be working with data daily. Brush up on your knowledge of SITS and any relevant data management systems. Familiarise yourself with common issues related to student records, loans, and enrolment processes so you can speak confidently about them during the interview.
✨Show Your Organisational Skills
This role requires a methodical approach, so be ready to discuss how you stay organised. Prepare examples of how you've managed multiple tasks or projects in the past, especially those that required attention to detail. Highlight any tools or techniques you use to keep everything on track.
✨Customer Service Matters
Excellent customer service skills are crucial for this position. Think of specific instances where you've provided outstanding service, particularly in challenging situations. Be prepared to explain how you handle queries from students or external partners like the Student Loans Company.
✨Collaborate and Communicate
Since you'll be working closely with colleagues across BU, emphasise your teamwork abilities. Share examples of successful collaborations and how you communicate effectively with different stakeholders. This will show that you're not just a lone wolf but a team player who values collaboration.
