At a Glance
- Tasks: Support prospective students by answering queries and guiding them through their recruitment journey.
- Company: Bournemouth University, a vibrant institution dedicated to student success.
- Benefits: Gain valuable experience in customer service and communication skills.
- Other info: Fixed-term position for 12 months with opportunities for personal growth.
- Why this job: Make a difference in students' lives while working in a dynamic and supportive team.
- Qualifications: Passion for customer service and excellent communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Bournemouth University is seeking a full-time team member for the Future Students Enquiry Team, responsible for supporting prospective students throughout their recruitment journey. You will respond to queries across multiple channels, ensuring students receive accurate and timely information.
The ideal candidate should be passionate about customer service, possess excellent communication skills, and thrive in a fast-paced environment. This is a fixed-term position for 12 months.
Prospective Student Enquiries Specialist in Bournemouth employer: Bournemouth University
Bournemouth University is an excellent employer, offering a vibrant work culture that prioritises collaboration and innovation. Employees benefit from professional development opportunities, a supportive environment, and the chance to make a meaningful impact on prospective students' lives in a beautiful coastal location. Join us to be part of a dedicated team that values customer service and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Prospective Student Enquiries Specialist in Bournemouth
✨Tip Number 1
Get to know Bournemouth University inside out! Familiarise yourself with their courses, values, and what makes them unique. This way, when you chat with potential students, you can provide them with the best info and show your passion for the university.
✨Tip Number 2
Practice your communication skills! Whether it’s through role-playing with friends or recording yourself, make sure you can convey information clearly and confidently. Remember, you’ll be the friendly face guiding students on their journey!
✨Tip Number 3
Stay organised! Keep track of common queries and your responses. This will help you respond quickly and accurately, which is key in a fast-paced environment like this. Plus, it shows you’re proactive and ready to help!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly!
We think you need these skills to ace Prospective Student Enquiries Specialist in Bournemouth
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for helping prospective students shine through. We want to see how much you care about providing top-notch support and making their recruitment journey smooth and enjoyable.
Highlight Your Communication Skills:Make sure to showcase your excellent communication skills in your written application. Whether it's through clear and concise language or a friendly tone, we need to know you can connect with students across various channels.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Prospective Student Enquiries Specialist. Mention specific experiences that relate to the job description and show us why you're the perfect fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Bournemouth University!
How to prepare for a job interview at Bournemouth University
✨Know Your Stuff
Make sure you’re familiar with Bournemouth University and its offerings. Research the courses, facilities, and any recent news about the university. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think of specific situations where you resolved issues or helped someone out. This will demonstrate your passion for helping prospective students and your ability to thrive in a fast-paced environment.
✨Practice Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering potential questions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific enquiries from prospective students. Think through common queries and how you would respond, ensuring you highlight your problem-solving skills and ability to provide accurate information quickly.
