At a Glance
- Tasks: Support academic programmes and enhance the student experience through effective administration.
- Company: Join a dynamic university team dedicated to student success and inclusivity.
- Benefits: Competitive salary, flexible working, generous holiday, and professional development opportunities.
- Other info: Flexible hours available, with opportunities for hybrid working.
- Why this job: Make a real impact on students' lives while gaining valuable experience in higher education.
- Qualifications: Strong organisational skills and a passion for customer-focused administration.
The predicted salary is between 24215 - 26093 £ per year.
About the role
Make a difference to the student experience. We are looking for a proactive and highly organised Programme Officer to join our Programme Operations team on a permanent basis. This is an excellent opportunity to contribute to the smooth running of academic programmes and play a key role in delivering a high‑quality experience for our students. Our Programme Operations team provides an integrated, responsive service to support the effective delivery of courses across the University. You will work closely with students, academic colleagues and professional services teams, responding to a wide range of course‑related queries and ensuring processes are delivered accurately, efficiently and in line with University regulations.
What you’ll be doing
- Provide day‑to‑day administrative and operational support for academic programmes
- Act as a key point of contact for students, responding to enquiries via email, telephone, online platforms and in person
- Liaise with academic staff, professional service teams, partner organisations and others
- Contribute to service improvement by identifying more effective ways of working
- Help deliver University‑wide events such as enrolment and graduation
Why join us?
- Be part of a supportive, professional team dedicated to student success
- Gain valuable experience within a complex and rewarding higher education environment
- Develop your skills and knowledge through hands‑on involvement in core academic processes
- Contribute to an inclusive, values‑driven organisation that celebrates diversity and sustainability
Additional information
This role can be full‑time (37 hours per week) but we will also consider part‑time hours (minimum 0.5 Full Time Equivalent). Flexibility will be required during peak periods. Location: Lansdowne and Talbot campuses.
If you're passionate about delivering high quality customer focused administration in an education environment then we'd love to hear from you. If you would like an informal conversation about the role before applying please contact Emma Jackson, Programme Operations Manager – ejackson@bournemouth.ac.uk
Benefits
- Core Package: PAY – a competitive salary with opportunities for pay progression, PENSION – a valuable defined benefit pension with generous employer contributions, HOLIDAY – Annual leave entitlement of 30 days plus bank holidays and winter closure (pro rata if part time), WORK LIFE BALANCE – flexible working arrangements including opportunities for hybrid working and flexitime (role dependant)
- Additional voluntary benefits: Health & Wellbeing: Employee assistance programme, dental care scheme, health cash plan; Financial & Discounts: Discounts including a reduction of fees for family members who study at BU; Travel: Cycle to work scheme, secure bike stores, showers and lockers, free bus travel between campuses, discounted bus travel; Sports & Activities: Sport BU has a wide range of activities which staff can access; Family: Enhanced maternity, paternity and adoption leave, on‑site nursery with discounts for BU staff; Modern, vibrant campus locations: Bright and flexible work and meeting spaces, with on‑site food outlets and coffee shops.
Programme Officer (Two Positions Available) in Bournemouth employer: Bournemouth University
Join a dynamic and inclusive team at Bournemouth University, where your role as a Programme Officer will directly enhance the student experience. With a strong commitment to professional development, flexible working arrangements, and a vibrant campus culture, you'll thrive in an environment that values diversity and sustainability while contributing to the success of our academic programmes.
