At a Glance
- Tasks: Support academic programmes and enhance the student experience through effective administration.
- Company: Join Bournemouth University, a leading institution dedicated to inspiring learning and advancing knowledge.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive team environment.
- Other info: Flexible working options available to help balance work and personal life.
- Why this job: Make a real impact on students' lives while working in a dynamic higher education setting.
- Qualifications: Strong organisational skills and a passion for customer-focused administration.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a proactive and highly organised Programme Officer to join our Programme Operations team on a 6‑month fixed‑term basis. This is an excellent opportunity to contribute to the smooth running of academic programmes and play a key role in delivering a high‑quality experience for our students. Our Programme Operations team provides an integrated, responsive service to support the effective delivery of courses across the University.
You will work closely with students, academic colleagues and professional services teams, responding to a wide range of course‑related queries and ensuring processes are delivered accurately, efficiently and in line with University regulations.
What you’ll be doing
- Provide day‑to‑day administrative and operational support for academic programmes
- Act as a key point of contact for students, responding to enquiries via email, telephone, online platforms and in person
- Liaise with academic staff, professional service teams, partner organisations and others
- Contribute to service improvement by identifying more effective ways of working
- Help deliver University‑wide events such as enrolment and graduation
Why join us?
- Be part of a supportive, professional team dedicated to student success
- Gain valuable experience within a complex and rewarding higher education environment
- Develop your skills and knowledge through hands‑on involvement in core academic processes
- Contribute to an inclusive, values‑driven organisation that celebrates diversity and sustainability
If you're passionate about delivering high quality customer focused administration in an education environment then we'd love to hear from you. If you would like an informal conversation about the role before applying please contact Emma Jackson, Programme Operations Manager.
This role is full‑time (37 hours per week). Flexibility will be required during peak periods.
Our Academic Services department is made up of experts in student records, course administration, academic quality, and library and learning services. Academic Services creates an enabling academic environment, which shares expertise, builds capabilities and inspires stakeholders through sector leading, user centred processes and outstanding service delivery.
Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. BU values and is committed to an inclusive working environment.
We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Programme Officer (Fixed Term) in Bournemouth employer: Bournemouth University
Bournemouth University is an excellent employer, offering a supportive and inclusive work culture that prioritises student success and employee development. As a Programme Officer, you will gain valuable experience in a dynamic higher education environment, with opportunities for professional growth and the chance to contribute to meaningful initiatives that enhance the student experience. Located at our Lansdowne and Talbot campuses, you will be part of a diverse team dedicated to fostering an enriching academic community.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Officer (Fixed Term) in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Programme Officer roles. Think about how your skills align with the job description and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express your passion for enhancing the student experience and how you can contribute to the team’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Programme Officer (Fixed Term) in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Programme Officer role. We want to see how you can contribute to our team and enhance the student experience!
Show Your Organisational Skills:Since this role is all about being proactive and organised, give examples in your application that showcase your ability to manage multiple tasks efficiently. We love seeing candidates who can juggle responsibilities like a pro!
Be Personable:As a key point of contact for students, it’s important to convey your communication skills. Use your application to demonstrate how you’ve effectively interacted with others in previous roles. We’re looking for someone who can connect with students and staff alike!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the Programme Officer position. We can’t wait to hear from you!
How to prepare for a job interview at Bournemouth University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Officer role. Familiarise yourself with the key responsibilities and how they contribute to the student experience. This will help you articulate how your skills align with their needs.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service and administrative support. Prepare specific examples from your past experiences that demonstrate your organisational skills and ability to handle queries effectively.
✨Show Your Passion for Education
Since this role is all about enhancing the student experience, express your enthusiasm for working in an educational environment. Share any relevant experiences or insights that highlight your commitment to supporting students and improving academic processes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming projects, or how they measure success in the Programme Operations team. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
