At a Glance
- Tasks: Support students in their accommodation journey and provide front-line assistance.
- Company: Bournemouth University, a vibrant and supportive educational institution.
- Benefits: Competitive salary, flexible working, generous holiday, and health perks.
- Other info: Fixed-term role until July 2027 with excellent career development opportunities.
- Why this job: Join a collaborative team and enhance your skills in student services.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Full time (37 hours per week)
Are you a highly organised and customer-focused individual looking to develop your career in student services? Bournemouth University is seeking a proactive Housing Assistant to join our Residential Services team. This is a varied and fast-paced role where you will play a key part in supporting students throughout their accommodation journey—helping to ensure they have a positive, safe and supportive living experience. As a Housing Assistant, you will be part of a small, collaborative team working across both university-managed accommodation and private sector housing. You will provide front‑line support to students, landlords and colleagues, alongside delivering essential administrative functions.
Your Responsibilities Will Include:
- Acting as a key point of contact for students, parents and landlords, providing advice and guidance on accommodation matters
- Supporting the day‑to‑day operations of the Accommodation Office and University residences (
Housing Assistant (Internal Only, Fixed-Term) in Bournemouth employer: Bournemouth University
Bournemouth University is an exceptional employer, offering a supportive and collaborative work environment that prioritises the development of its staff. As a Housing Assistant, you will gain invaluable experience in student services while enjoying a competitive salary, generous benefits, and opportunities for career progression within a vibrant campus setting. The university's commitment to work-life balance and employee wellbeing further enhances the appeal of this role, making it an ideal choice for those seeking meaningful employment in a dynamic educational institution.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant (Internal Only, Fixed-Term) in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former Housing Assistants at Bournemouth University on LinkedIn. Ask them about their experiences and any insider tips they might have. This can give you a real edge in understanding the role and what the team values.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative tasks. Think about specific examples from your past experiences that showcase your skills. We want to see how you handle real-life situations, so be ready to share!
✨Tip Number 3
Show your enthusiasm for student services! Research Bournemouth University's approach to housing and student support. Mention specific initiatives or values during your interview to demonstrate that you’re genuinely interested in contributing to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and are familiar with the university's processes.
We think you need these skills to ace Housing Assistant (Internal Only, Fixed-Term) in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Assistant role. We want to see how you can contribute to our team and support students effectively!
Show Off Your Customer Service Skills:Since this role is all about supporting students and landlords, let us know about your previous customer service experiences. We love seeing examples of how you've handled diverse situations and provided excellent support.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, we’re looking for organised individuals!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details and can consider you for the Housing Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Bournemouth University
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Assistant inside and out. Familiarise yourself with Bournemouth University's accommodation services, the types of support offered to students, and any recent changes in housing policies. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about supporting students and landlords, be ready to share specific examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond to help someone—this will highlight your proactive approach.
✨Demonstrate Team Spirit
The Housing Assistant role involves working closely with a small team, so it's crucial to convey your ability to collaborate effectively. Prepare to discuss how you've worked in teams before, what your role was, and how you contributed to achieving common goals. A positive, team-focused attitude will resonate well.
✨Be Ready for Scenario Questions
Expect some scenario-based questions during the interview. These might involve handling difficult situations with students or managing competing priorities. Practice your responses by thinking through potential scenarios related to accommodation issues, and outline how you would approach them. This will demonstrate your problem-solving skills and adaptability.
