At a Glance
- Tasks: Welcome visitors and provide top-notch customer service at our vibrant campuses.
- Company: Leading higher education institution in Bournemouth with a dynamic team.
- Benefits: Flexible part-time hours and a supportive work environment.
- Other info: Perfect for existing staff and agency workers looking for part-time opportunities.
- Why this job: Join a lively team and enhance your communication skills while making a difference.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 10 - 13 £ per hour.
A leading higher education institution is seeking a Part-Time Receptionist to join their dynamic team in Bournemouth. This role involves welcoming visitors and providing excellent customer service across multiple reception points on the Talbot and Lansdowne Campuses.
The ideal candidate will have experience in customer service and strong communication skills. Working hours are between 08:00 and 17:00, and the position is open to existing staff and agency workers only.
Campus Receptionist — Part-Time, 22h, Front Desk in Bournemouth employer: Bournemouth University
As a leading higher education institution, we pride ourselves on fostering a supportive and inclusive work environment in Bournemouth. Our team-oriented culture encourages professional development and offers flexible working hours, making it an ideal place for those seeking meaningful employment while balancing personal commitments. Join us to be part of a vibrant community dedicated to excellence in customer service and student engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Receptionist — Part-Time, 22h, Front Desk in Bournemouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bournemouth University and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bournemouth University and let us see your personality shine through!
We think you need these skills to ace Campus Receptionist — Part-Time, 22h, Front Desk in Bournemouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bournemouth University.
Get Familiar with Our Brand:Before applying, take some time to learn about Bournemouth University and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bournemouth University
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bournemouth University.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bournemouth University will surely appreciate.
