Maintenance Manager

As Maintenance Manager, you will manage all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

The Role:

As Maintenance Manager, you will manage all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. You will be accountable for managing the departmental consumables and utilities budget as well as capital expenditure projects. You will ensure that preventative maintenance plans are in place to maintain the product and support energy conservation. You will be responsible for maintaining regulatory requirements and lead the emergency response team for all facility issues.

You will be responsible for, but not limited to:

• Ensure building and equipment licenses and certifications are current
• Maintain property life safety systems, firefighting equipment, sprinkler systems and alarm systems
• Inspect guest rooms to ensure they are ready for guests arrival prior to be handed back to front office
• Deliver memorable guest experiences which support in driving Intent to recommend scores
• Monitor and analyze guest satisfaction survey results to ensure these continually improve
• Work alongside front office and housekeeping to ensure rooms are ready for arrival
• Ensure the team action and rectify any maintenance issues which are reported
• Ensure hotel and team are using Transcendent Maintenance system
• Ensue all guest complaints are resolved in a timely manor and logged correctly
• Anticipate guest needs to deliver an above and beyond experience
• Empowers employees to provide excellent customer service experiences
• Prepare departmental rota's, ordering and payroll inline with budget
• Manage the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems
• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations
• Develop specifications and requirements for service contracts and administers such contracts to support building needs
• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion
• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
• Selects and orders or purchasing new equipment, supplies, and furnishings.
• Assist other departments, wherever necessary and maintain good working relationships within the whole hotel
• Recruit, train and develop maintenance team members and support in developing our next maintenance manager
• Comply with hotel security, fire regulations and all health and safety legislation

Our Ideal Candidate:

You will have a proven track record in a similar role within a hotel environment along with experience in coaching and developing team members.

You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.

Perks you deserve:

We'll support you in and out of the workplace by offering:

• Bonus Scheme
• Private Medical Cover
• Pension and Life Assurance
• 23 days holiday increasing with service
• Annual Performance Review pay
• Uniform, meals on duty and free car-parking provided
• Employee Assistance Program
• Comprehensive Training and Development program

If this sounds like the perfect role for you, please email to discuss the role further and share your CV or apply online.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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