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- Tasks: Set up and serve at events, ensuring guests have an unforgettable experience.
- Company: Join the Bournemouth Highcliff Marriott Hotel, a leader in hospitality.
- Benefits: Enjoy competitive pay, discounts, meals, and career development opportunities.
- Why this job: Be part of a supportive team that values respect, kindness, and personal growth.
- Qualifications: Previous customer service experience preferred but not essential; enthusiasm is key!
- Other info: This is an entry-level, full-time role perfect for students looking to gain experience.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the CONFERENCE & BANQUETING ASSOCIATE role at Bournemouth Highcliff Marriott Hotel
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Join to apply for the CONFERENCE & BANQUETING ASSOCIATE role at Bournemouth Highcliff Marriott Hotel
Job Summary
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
Job Summary
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Uniform, meals on duty and free car-parking provided
- Discounts on hotel rooms, gift shop items, food and beverage
- Pension Scheme
- Employee Assistance Programme
- Career Development
- Training and Development
Responsibilities: Here\’s what your journey with us entails:
- Set up and break down event spaces for conferences and banquets, ensuring all materials and equipment are in place.
- Coordinate with the kitchen to manage food and beverage orders for events.
- Interact with guests to provide exceptional service, taking orders and addressing any inquiries or concerns.
- Serve food and beverages during events, ensuring adherence to quality and presentation standards.
- Maintain cleanliness and organisation in all service areas.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
- Receiving, communication and Delivering Room Service Orders
Safety And Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role preferred.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Hospitality
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CONFERENCE & BANQUETING ASSOCIATE employer: Bournemouth Highcliff Marriott Hotel
Contact Detail:
Bournemouth Highcliff Marriott Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CONFERENCE & BANQUETING ASSOCIATE
✨Tip Number 1
Familiarise yourself with the Marriott brand and its values. Understanding their commitment to exceptional hospitality will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles. Be ready to share specific examples of how you've gone above and beyond for guests, as this will demonstrate your ability to deliver exceptional service.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since the role involves collaborating with kitchen staff and other associates, think of instances where you've successfully worked as part of a team to achieve common goals.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry. Employers love candidates who are passionate about what they do, so express your excitement about creating memorable experiences for guests at the Bournemouth Highcliff Marriott Hotel.
We think you need these skills to ace CONFERENCE & BANQUETING ASSOCIATE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you interacted with guests or managed events, as this will resonate with the requirements of the Conference & Banqueting Associate position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering exceptional service. Mention specific experiences that demonstrate your ability to create memorable guest experiences, aligning with the hotel's values.
Highlight Teamwork Skills: Since the role involves collaborating with team members, be sure to include examples of how you've successfully worked in a team environment. This could be from previous jobs, volunteer work, or group projects.
Showcase Attention to Detail: In your application, mention instances where your attention to detail made a difference in your work. This could relate to maintaining cleanliness, adhering to quality standards, or managing event logistics effectively.
How to prepare for a job interview at Bournemouth Highcliff Marriott Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional service. Share any previous experiences where you went above and beyond for guests, as this will demonstrate your commitment to creating memorable experiences.
✨Know the Company Culture
Familiarise yourself with the values of Bournemouth Highcliff Marriott Hotel. Highlight how your personal values align with their focus on respect, kindness, and teamwork during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a hospitality context. Think of examples where you successfully handled guest inquiries or resolved issues, showcasing your ability to maintain high standards under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.
